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Skills

  • Cross-training programs for OR staff
  • Occupancy strategies
  • Patient flow management
  • Lean and Six Sigma process improvement
  • Joint Commission (JCAHO) compliance
  • Healthy meal preparation
  • Staff performance evaluations
  • Accreditation and regulatory compliance
  • Patient satisfaction improvement
  • Accreditation coordination

Work Experiences

  • Communicated with patients while maintaining the confidentiality of their medical information.
  • Collaborated with surgeons to tailor operating room schedules, optimizing room utilization and increasing yearly case volume by 2.
  • Championed staff wellness programs resulting in increased staff engagement and a 48% reduction in turnover rates among key personnel.
  • Redesigned patient access and back-office workflow processes, resulting in a system-wide staffing cost reduction of 16%.
  • Achieved a 21% reduction in turnover rates.
  • Contributed to a more sustainable budget.
  • Achieved a 55% decrease in employee injury incidents.
  • Provided information on various immunizations to patients and patrons, including flu, DTaP, and HPV vaccines.
  • Assessed and upgraded surgical tools and equipment to ensure the operating room remained at the forefront of technology advancements.
  • Achieved a 29% improvement in operating room efficiency.

Summaries

  • Expert at streamlining processes, increasing team productivity, and lowering costs to ensure long-term nursing home operations.
  • Adapted to fluctuating costs effectively.
  • Achieved a 19% improvement in overall patient experience.
  • Achieved a $6 reduction in supply costs.
  • Achieved sustained high performance.
  • Achieved a near-zero infection rate in 2018.
  • Excellent planning and program management skills. Highly organized and hardworking.
  • Astute professional with extensive experience in pharmacy operations and performance metrics.
  • Oversee human resources, budgeting, supply management, and patient services with success.
  • Adept at implementing cutting-edge tools and software, including EHR systems, reducing errors in documentation and increasing data accuracy by 57%.

Accomplishments

  • Created and maintained effective communication channels between the OR and sterile processing department, reducing delays in instrument availability by 64%.
  • Executed a proactive maintenance schedule for surgical equipment, decreasing unscheduled downtimes by 50%.
  • Implemented an ongoing performance review program for operating room personnel that increased staff engagement and reduced turnover by 59%.
  • Championed cross-functional operating room quality control teams to address safety concerns, reducing incident reports by 85%.
  • Directed an EHR integration project within perioperative services, reducing manual data entry errors by 40% and improving documentation compliance.
  • Reduced reliance on external contract labor through strategic staffing initiatives, saving the department 9 annually.
  • Coordinated with anesthesia and surgical teams to ensure timely case turnover, reducing operating room downtime by 60% year-over-year.
  • Developed a patient-centered leadership model that increased overall patient satisfaction in the OR department by 57%.
  • Standardized operating room procedures across 3 surgical suites, streamlining case setup times and improving overall output.
  • Developed a system for continuous improvement in post-operative care quality, improving patient outcomes and reducing recovery times by 34%.

Affiliations

  • Contributor to the 2019 Strategic Planning Committee within the procedure for OR Management
  • Participant in 2022 American Hospital Association (AHA) Leadership Development Initiative
  • American Medical Informatics Association
  • Society of Human Resource Management
  • Association for Supply Chain Management (APICS)
  • Association for Surgical Education (ASE)
  • American Association of Nurse Anesthetists (AANA)
  • Biomedical Engineering Society (BMES)
  • Certified Lean Six Sigma Black Belt from system
  • Part of the 2023 Implementation Team for Electronic Health Records (EHR)

Certifications

  • Apple Certified Associate (ACA)
  • Certified Surgical Services Manager (CSSM)
  • Health Care Certification in OR Efficiency
  • Certificate in Sterile Processing Management
  • Google Certified Professional Cloud Architect
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Healthcare Financial Management Association (HFMA) Certified Healthcare Financial Professional
  • Certified in Executive Nursing Practice (CENP)
  • Advanced Cardiac Life Support (ACLS)
  • Certificate in Health Information Technology (HIT)

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