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Skills

  • Cross-functional team leadership
  • Strategic planning
  • Negotiation
  • Budgets
  • Resource Allocation Optimization
  • Regulatory compliance oversight
  • Method equipment
  • Budget compliance strategies
  • Portfolio Management
  • Business analysis

Work Experiences

  • Created metric and category reports on a regular basis to evaluate performance, adjust strategies, and keep operations agile and sustainable.
  • Identified standard areas in need of improvement and implemented procedure program, resulting in a 13% increase in productivity.
  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy.
  • Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Achieved a 24% reduction in program-related errors.
  • Oversaw quality programs aimed at reducing late compliance activities.
  • Taught Program Manager Consultants and Program Manager Consultants effective customer service techniques, resulting in a 17% increase in client satisfaction.
  • Devised, implemented, and tracked processes to improve long-term business success and profit margins by 10%.

Summaries

  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Offering a can-do attitude and a track record of success in coordinating and monitoring operations across multiple departments.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Professional with over 5 years of experience as a manager for a $4 three years revenue-generating company.
  • Bringing 9 years of industry experience to Summit Group, and ready to take on a challenging, growth-oriented role.
  • Within Miscellaneous, senior Program Manager Consultant and outstanding performer in team leadership and stakeholder engagement.
  • Dynamic application of client relations and quality assurance in a fast-paced business environment.
  • Competent offerings, pricing, and market positioning, as well as demonstrated Microsoft Excel expertise.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.
  • Motivated process manager with a track record of best practices and operations in the Miscellaneous.

Accomplishments

  • Successfully mediated between conflicting stakeholders during program changes, ensuring continuous progress and achieving 66% stakeholder buy-in post-changes.
  • Collaborated with team of 17 in the development of system.
  • Directed pre-launch activities for a new Power BI across the Midwest, achieving 42% market share growth in the first three years.
  • Led the design and deployment of program metrics that enhanced budget adherence, improving bottom-line results by 82% annually.
  • Initiated business process reengineering across Tableau units, which led to 37% enhancement in operational efficiencies.
  • Acted as primary point of contact between external vendors and internal teams, securing 15 strategic partnerships that aligned with program objectives.
  • Developed resource optimization models for Workday programs, improving budget adherence by 49% and allowing for efficient allocation of funds.
  • Utilized standardized project reporting tools which elevated project visibility, resulting in a 51% improvement in executive leadership engagement.
  • Led cross-department initiatives to ensure compliance with both internal and external regulatory frameworks, avoiding potential fines and financial penalties.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • Member of the Technology Business Management Council focusing on improving program financial strategies
  • Affiliated with the Program Management Academy Alumni for continued education and networking in program optimization
  • Member of the National Management Association (NMA), advocating leadership in program development
  • Advisory Committee Member at the Association for Strategic Planning (ASP), focusing on go-to-market strategies
  • National Association of Social Workers
  • Scrum Alliance member with a focus on Agile methodology in program integration
  • Contributor to Enterprise Program Management Consortium, specializing in external vendor management techniques
  • International Association of Administrative Professionals
  • International Council of Nurses
  • Part of the Change Management Institute, focusing on post-merger integration and business unit alignment

Certifications

  • IT Project Management Certification - 2021
  • CERTIFICATION NAME - Scrum@Scale Practitioner 2018
  • Microsoft Azure Fundamentals (AZ-900), 2017
  • ServSafe
  • Certified Public Accountant (CPA)
  • Lean Six Sigma Green Belt - 2021
  • Certified in the Governance of Enterprise IT (CGEIT) – 2023
  • Certified Digital Transformation Leader (CDTL) - 2022
  • Certified in Enterprise Architecture Practice (CEAP) - 2019
  • Agile Coach Certification - 2016

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