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Skills

  • MS Office
  • Operational improvement
  • Data-driven decision making
  • Behavioral intervention techniques
  • Conflict resolution facilitation
  • Team building
  • Budget management for youth programs
  • Problem resolution
  • Organization
  • Opinion writing

Work Experiences

  • Used the system formula to award damages compensation to litigants in program cases.
  • Had an excellent attendance record and was always on time for work.
  • Analyzed caseload metrics.
  • Looked for industry trends on social media and through online sources.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Answered 12 calls per 18 months to help customers with their questions and concerns.
  • Conducted in-depth risk assessments for youth offenders.
  • Certified in Lean.
  • Achieved results over a 2018 year period.
  • Conducted comprehensive training on therapeutic strategies.

Summaries

  • Achieved a 46% reduction in physical altercations.
  • 2 years of experience in rehabilitation.
  • Juvenile Justice Specialist is a multi-talented Juvenile Justice Specialist who is consistently rewarded for planning and operational improvements.
  • Conflict resolution expert.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • A working knowledge of initiative law, rules, and procedures.
  • Achieved a processing time reduction of 42%.
  • Within Miscellaneous, senior Juvenile Justice Specialist and outstanding performer in cross-functional collaboration and budget management.
  • Clear understanding of team leadership and process improvement as well as cross-functional collaboration training.

Accomplishments

  • Led crisis intervention initiatives resulting in a 28% reduction in violent incidents over a two years-month timeframe.
  • Implemented targeted youth outreach programs reducing school disciplinary actions by 40% at Seattle educational institutions.
  • Led peer-based therapeutic strategies that boosted case success rates by 57% for individuals identified as high risk.
  • Built partnerships with law enforcement to deliver juvenile de-escalation training, reducing juvenile-related conflict by 27% in 2015.
  • Administered behavior-tracking software for 13 cases, delivering predictive insights that reduced recidivism forecasting errors by 48%.
  • Utilized individualized assessment tools to identify key behavioral triggers, leading to a 60% increase in preventive intervention program engagement.
  • Partnered with local community centers to provide at-risk youth with employment resources, securing 16 placements in a three years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated restorative justice practices, contributing to a 74% reduction in criminal justice system involvement among target youth.
  • Supervised a team of 17 juvenile justice professionals, implementing compliance procedures, which resulted in a 37%-based audit score improvement.

Affiliations

  • Lions Club
  • International Council of Nurses
  • Volunteer Mentor, program (Denver)
  • Restorative Justice International
  • American Probation and Parole Association (APPA)
  • National Organization of Forensic Social Work (NOFSW)
  • National Association of Criminal Defense Lawyers (NACDL)
  • International Association of Administrative Professionals
  • International Community Corrections Association (ICCA)
  • American Marketing Association

Certifications

  • Trauma Systems Therapy for Children and Adolescents Certification (TST)
  • First Aid/CPR Certified
  • Apple Certified Associate (ACA)
  • Juvenile Diversion Program Certification (JDP) Portland
  • Multidisciplinary Team Facilitation Certification Harbor & Co.
  • Certified Behavioral Health Case Manager (CBHCM)
  • Cisco Certified Network Associate (CCNA)
  • Behavioral Health Information Systems Certification Salesforce
  • Certified Therapeutic Crisis Intervention Specialist
  • American Correctional Association Certified Corrections Officer (CCO)

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