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Skills

  • Sanitizing understanding
  • Recruitment
  • Customer service
  • Customer service focus
  • Quality control monitoring
  • Adaptability to Overnight Work
  • Food production management
  • Problem resolution
  • Kitchen staff coordination
  • Recipes and menu planning

Work Experiences

  • Collaborated with cross-functional teams.
  • Achieved a retention improvement of 55% over 2024.
  • Collaborated with upper management to redesign the night shift’s process flow, achieving 68% savings in labor costs and material usage.
  • Collaborated with cross-functional teams to implement overnight production schedules that resulted in a 23% increase in throughput.
  • Boosted productivity by 79%.
  • Developed new recipes, outlined steps, and instructed staff on how to properly prepare them.
  • Achieved a 77% decrease in product returns.
  • Conducted performance feedback sessions.
  • Collaborated with shift managers for smooth handovers.
  • Based on team skill sets.

Summaries

  • Hardworking Kitchen Supervisor dedicated to providing exceptional food to maximize guest satisfaction.
  • Addressed team challenges during night shifts.
  • Achieved results over 2022 year(s) on the night shift.
  • Achieved a 39% on-time delivery rate.
  • Night Crew Leader is a multi-talented Night Crew Leader who is consistently rewarded for planning and operational improvements.
  • Multitasking, safety management, and decision-making skills are all strengths.
  • Strengths in data analysis and project management backed up by Miscellaneous training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved measurable results.
  • Multitasking expert with a methodical approach.

Accomplishments

  • Documented and resolved procedure which led to program.
  • Led a night crew of 4 members in the timely unloading of incoming inventory, maintaining a consistent on-time rate of 20%.
  • Streamlined customer order retrieval systems during night shifts to reduce cancelled orders by 53% over 15 months.
  • Reduced operational waste by revising material handling processes, saving 18 annually in nighttime warehouse operations.
  • Improved team retention by implementing regular feedback and recognition mechanisms, leading to a 45% improvement in night crew morale.
  • Implemented a real-time stock replenishment system for night shifts, resulting in a 80% reduction in stock-out instances.
  • Created a structured training manual for night crew, resulting in a 20% decrease in onboarding time for new employees.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented streamlined stocking and shelving procedures, reducing stocking time by 54% and improving workflow efficiency.
  • Recognized for achieving zero critical defects in overnight order processing for 7 consecutive shifts.

Affiliations

  • International Association of Workforce Professionals
  • Occupational Safety and Health Administration (OSHA) Certifications
  • Toastmasters
  • Society for Human Resource Management (SHRM)
  • Forklift Safety Training Association
  • International Warehouse Logistics Association (IWLA)
  • Jaycees
  • Labor Union for Night Supervisors
  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers

Certifications

  • Certified Production and Inventory Management (CPIM) - Lakeside Partners 2022
  • Advanced Supervisory Skills Certification - Cedar Works, 2019
  • Time Management and Productivity Certification Harbor & Co. 2016
  • Certified Warehouse Safety Expert - Brightline, 2021
  • Project Management Professional (PMP) - Brightline, 2021
  • Certified Public Accountant (CPA)
  • Apple Certified Associate (ACA)
  • OSHA 30-Hour General Industry Safety and Health (Ironclad Systems, 2021)
  • Google Certified Professional Cloud Architect
  • CompTIA A+ Technician

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