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Skills

  • Search directories
  • Contracting background
  • Internal communications strategy
  • Test Director 8.2 D
  • Federal Acquisition & Contracting (FAR)
  • Goal alignment with strategic objectives
  • Pneumatic tire compacting
  • Organizational Restructuring Leadership
  • Budget management and fiscal responsibility
  • Metric directories

Work Experiences

  • Was in charge of ensuring that corporate communications and branding strategies were consistent and of high quality.
  • Increased productivity by 2% while lowering staffing and operational costs.
  • Created a cutting-edge employee recognition program that increased productivity and morale.
  • Welcomed new members and established and updated memberships in Ironclad Systems standard programs.
  • Taught Acting Deputy Directors and Acting Deputy Directors effective customer service techniques, resulting in a 16% increase in client satisfaction.
  • Communicated data findings to internal and external stakeholders in order to encourage continuous improvement and client engagement.
  • Various events, such as tradeshows, seminars, and workshops, were used to engage prospects and customers.
  • Set the agenda, created plans, and oversaw program and update implementation.
  • Improved filing systems for confidential client records and reports increased operational efficiency.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.

Summaries

  • Projects, schedules, and groups of paid and volunteer workers are all areas in which she excels.
  • Dedicated to improving employee engagement and performance through training, monitoring, and morale-building.
  • Capable of leading teams, forging bonds, and fostering growth.
  • Hardworking Deputy Director who is familiar with standard best practices.
  • Entrepreneur and executive-level business manager with experience running start-up and emerging companies.
  • Strong motivation combined with outstanding interpersonal, communication, and team-building abilities.
  • Actively engages direct reports in achieving business objectives, tracks progress toward objectives, and improves leaders' effectiveness and efficiency.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Dedicated to providing high-quality services and products.
  • Focused on ensuring smooth financial, personnel, and operational operations.

Accomplishments

  • Optimized department scalability by leading the creation of streamlined processes, resulting in cost savings of category per year.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Led organizational change by developing and executing an advanced department-wide training framework, improving technical proficiency by 34%.
  • Partnered with finance and HR departments to secure a category budget for a high-visibility project, ensuring its successful implementation.
  • Documented and resolved metric which led to system.
  • Championed cross-departmental initiatives aimed at breaking down silos, resulting in improved collaboration and a 65% improvement in project delivery times.
  • Authored and presented comprehensive quarterly reports tracking department performance metrics and progress toward organizational goals, with actionable insights.
  • Revitalized company’s quality control systems, reducing audit errors by 77% and improving overall department transparency.
  • Developed and successfully led multiple internal audits of department processes, achieving a 76% reduction in compliance issues.
  • Boosted employee retention by 81% through the introduction of a talent development initiative focused on leadership training, succession planning, and mentorship.

Affiliations

  • American Council for Technology-Industry Advisory Council (ACT-IAC)
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • International Institute of Municipal Clerks (IIMC)
  • American Medical Informatics Association
  • Society of Human Resource Management
  • Society of Human Resource Management (SHRM)
  • American Marketing Association
  • Institute of Leadership & Management (ILM)
  • Leadership in Planning and Execution Society (LIPES)

Certifications

  • CompTIA Network+
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA A+ Technician
  • Certified Director of Operations (CDO) - Beacon Labs
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Governance and Leadership Professional (CGLP)
  • Certified Information Systems Auditor (CISA)
  • Certified Administrator of Volunteer Resources (CAVR)
  • First Aid/CPR Certified
  • Cisco Certified Network Associate (CCNA)

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