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Skills

  • Operational improvement
  • Database connection pooling
  • Compiling data
  • MS Office
  • Reporting and documentation
  • Automated data retrieval processes
  • Relational Database Management
  • Data normalization techniques
  • Ubuntu
  • SAP PowerBuilder

Work Experiences

  • Achieved 52% faster decision-making processes.
  • Solved system issues, improved operations, and provided excellent customer service.
  • Answered 16 calls per two years to help customers with their questions and concerns.
  • Saved $12 by putting in place cost-cutting measures that addressed long-standing issues.
  • Analyzed customer feedback data in program.
  • Assisted in the migration of legacy databases to standard, increasing database efficiency by 29%.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Built stronger project alignment.
  • Assisted in troubleshooting database connectivity issues.
  • Transported Power BI to two years customer locations.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Assisted in testing security patches.
  • Achieved 54% improvement in query performance.
  • Within Miscellaneous, senior Database Intern and outstanding performer in strategic planning and stakeholder engagement.
  • Achieved zero data loss incidents.
  • Analyzed large datasets.
  • To protect and retain valuable company data, be proactive in establishing backup and recovery processes and protocols.
  • Assisted in collating and analyzing large datasets, providing critical insights for decision-makers and contributing to 25% faster decisions.
  • Motivated to stay current on industry developments in order to provide users with the most up-to-date solutions.
  • Assisted in testing and applying security patches, resulting in reduced unauthorized access vulnerabilities by 53% within the company database.

Accomplishments

  • Effectively optimized SQL queries, reducing execution time by 42% and improving database performance.
  • Resolved product issue through consumer testing.
  • Resolved 9 customer-reported database issues, improving overall system uptime by 52%.
  • Assisted in database migration planning and execution, ensuring zero data loss during the transition from method to procedure.
  • Streamlined data indexing queries for faster results, enabling more efficient reporting for the analytics team.
  • Restructured database schemas by applying normalization principles, reducing redundancy by 69% and optimizing storage.
  • Worked closely with non-technical stakeholders to provide data insights, fostering better decision-making at the organizational level.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Contributed to the successful creation of a disaster recovery plan that ensured data continuity for mission-critical applications.
  • Collaborated on a 2019 database overhaul project, focusing on query optimizations that improved system response time by 70%.

Affiliations

  • Member of the International Association of Computer Science and Information Technology (IACSIT) – Database Systems Chapter.
  • Toastmasters
  • Society of Human Resource Management
  • Student participant at Agile Data Management conferences hosted by Product Development Agile Consortium (PDAC).
  • American Society of Safety Professionals
  • Member of the Python Data Working Group, focusing on developing and optimizing ETL scripts using Python.
  • Lions Club
  • Rotary International
  • Member of the ISACA - Data Governance group to stay updated on latest data handling compliance regulations and methodologies.
  • Participated in on-campus programming organized by the Professional Association for SQL Server (PASS).

Certifications

  • SQL Server MCSA: SQL 2016 Database Development
  • Microsoft Certified: Azure Data Fundamentals
  • Certified Data Privacy Solutions Engineer (CDPSE)
  • MongoDB University: MongoDB Basics
  • Google Certified Professional Cloud Architect
  • Oracle Database SQL Certified Associate
  • Certified Public Accountant (CPA)
  • Microsoft Certified: Data Analyst Associate
  • MongoDB Certified DBA Associate
  • Certified Data Management Professional (CDMP)

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