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Skills

  • Program equipment
  • Problem resolution
  • Regulatory compliance
  • Compliance tracking and reporting
  • Operational improvement
  • Staff performance evaluations
  • Medication administration
  • Adaptability in Fast-paced Environments
  • Health and safety protocol adherence
  • MS Office

Work Experiences

  • Encouraged patients to engage in safe physical activity to improve their mood and overall health.
  • Accomplished this within two years.
  • Collaborated with multidisciplinary team.
  • Achieved 54% compliance among aides.
  • Built rapport in order to create a safe and trusting environment in which to provide care.
  • Achieved a 32% rise in satisfaction.
  • Adjusted care schedules and resources.
  • Kept track of patient care, condition, progress, and problems to report, and I talked to my supervisor or case manager about my findings.
  • Achieved 51% approval ratings.
  • Did basic housework such as mopping, dishwashing, vacuuming, garbage disposal, and dusting.

Summaries

  • Accomplished in building strong partnerships with local agencies.
  • Emotional, physical, and social support strategies are well-versed.
  • Cooking meals, organizing schedules, and updating documentation are all skills I have.
  • Assist patients with empathetic, personal care, promoting comfort and support.
  • Adapted plans based on client needs and family input.
  • Committed healthcare professional with 9 years of successful home healthcare experience.
  • Achieved a 77% reduction in hospital readmissions through the deployment of innovative protocols and close monitoring of at-risk patient outcomes.
  • Working with community healthcare organizations to provide support to practitioners and patients as a Health Aide.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Offers risk assessment and performance reporting abilities.

Accomplishments

  • Streamlined the aide onboarding process, reducing time-to-hire by 5 days and improving patient coverage stability.
  • Collaborated with cross-functional teams to reassess workflow, resulting in a 42% reduction in patient scheduling conflicts across Columbus.
  • Leveraged patient care software to track service delivery metrics, resulting in 71% compliance with state reporting requirements.
  • Resolved product issue through consumer testing.
  • Devised a recognition program for high-performing aides, boosting job satisfaction and retention rates by 63% over 6 months.
  • Collaborated with team of 3 in the development of category.
  • Developed and implemented a quality assurance program, resulting in a 67% improvement in care delivery standards and 50% regulatory compliance.
  • Collaborated with HR to adjust staffing levels per patient care needs, reducing overtime costs by 35% across several months.
  • Initiated staff development program focusing on patient-handling techniques, increasing overall safety and care quality ratings by 20% over the past year.
  • Redesigned home health aide schedules in 2022, resulting in a 63% increase in on-time visits and reducing overtime costs.

Affiliations

  • National Association for Home Care & Hospice (NAHC)
  • Alzheimer's Association Professional Interest Areas (PIA)
  • American Board of Home Care (ABHC)
  • National Association of Social Workers
  • Medical Group Management Association (MGMA)
  • Lions Club
  • National Alliance for Caregiving (NAC)
  • American Society of Safety Professionals
  • Association for Supply Chain Management (APICS)
  • Society of Human Resource Management (SHRM) – Healthcare Division

Certifications

  • Certified Manager of Patient Services (CMPS)
  • CPR and AED Certification - American Red Cross
  • Certified Rehabilitation Aide (CRA)
  • Google Certified Professional Cloud Architect
  • Certified Public Accountant (CPA)
  • Certificate in Care Coordination and Transition Management
  • Certified Patient Care Coordinator (CPCC) – Meridian
  • Cisco Certified Internetwork Expert (CCIE)
  • Infection Control Certification - standard
  • Advanced Home Care Planning Certification – Lakeside Partners

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