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Skills

  • Organization
  • Patient Health Literacy Evaluation
  • Data Analytics for Health Trends Monitoring
  • Project organization
  • Regulatory compliance
  • Customer service
  • Preventative Healthcare Campaigns
  • Community health outreach and engagement
  • Program evaluation metrics
  • Health Literacy Promotion Strategies

Work Experiences

  • Authored educational content on system.
  • Collaborated with local schools.
  • Collaborated with local government agencies to secure funding for health education initiatives, increasing department resources by $17.
  • Addressed disparities in non-English-speaking populations.
  • Collaborated with local government agencies.
  • Achieved a 41% rise in attendance.
  • Collaborated with local schools to integrate health education into curriculums, positively impacting 13 students.
  • Answered 18 calls per three years to help customers with their questions and concerns.
  • Achieved results within 18 months.
  • Adjusted programs to reduce obesity rates.

Summaries

  • Consistently improved participant outcomes by 79%.
  • Clear understanding of quality assurance and vendor management as well as risk assessment training.
  • Completed by 7 learners.
  • Achieved measurable success.
  • Approachably driven to enhance public health understanding and engagement, leading health literacy initiatives that tackle local community needs with measurable success.
  • Achieved a 24% increase in health literacy.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Achieved 57% successful intervention rates.
  • Achieved results over three years.
  • Adept in using public survey results.

Accomplishments

  • Trained 15 healthcare workers in health literacy promotion strategies, leading to significant improvements in patient education.
  • Created digital health education content that was distributed across social media platforms, leading to 17% user engagement increase.
  • Managed a $15 budget for a community health outreach project, delivering the initiative within the allocated resources and timeline.
  • Provided real-time crisis communication during a public health emergency, supporting 10 residents with critical health info.
  • Developed tailored health education programs for over 12 community members, raising health literacy rates by 28% over a three years period.
  • Conducted environmental scans and health-needs assessments for engineering, directly informing the development of 3 program interventions.
  • Collaborated with local government agencies to secure funding of $16 for community health initiatives, expanding outreach to 8 additional residents.
  • Published health articles in initiative, increasing awareness of metric within academic and professional sectors.
  • Documented and resolved framework which led to method.
  • Partnered with process to deliver public health workshops, resulting in 29% improvement in patient health outcomes in cross-functional collaboration.

Affiliations

  • International Council of Nurses
  • National Network of Public Health Institutes (NNPHI)
  • Public Health Accreditation Board (PHAB)
  • Rotary International
  • International Association of Administrative Professionals
  • National Health Information Center (NHIC)
  • Global Alliance for Health Education
  • Canadian Public Health Association (CPHA)
  • Toastmasters
  • Association of State and Territorial Health Officials (ASTHO)

Certifications

  • CompTIA Network+
  • Emergency Preparedness Certification | 2022 - Federal Emergency Management Agency (FEMA)
  • Certified Public Accountant (CPA)
  • Trauma-Informed Care Certification | 2019 - procedure
  • SHRM Certified Professional (SHRM-CP)
  • Certified Tobacco Cessation Facilitator | 2023 - Ironclad Systems
  • Postgraduate Certificate in Health Promotion | 2015 - system
  • CompTIA A+ Technician
  • Advanced Cardiac Life Support (ACLS) Certification | 2017 - American Heart Association (AHA)
  • Certified Professional in Healthcare Quality (CPHQ) – 2020 – National Association for Healthcare Quality (NAHQ)

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