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Skills

  • Pricing tool development
  • Interpersonal and written communication
  • Task prioritization
  • Schedule management
  • Project management
  • Presentation design
  • Product testing
  • Event planning
  • Customer service excellence
  • Risk management processes and analysis

Work Experiences

  • Interviewed and hired talented professionals who added value to the department by bringing expertise in data analysis.
  • Conducted ongoing reviews of program financial systems to achieve procedure.
  • Created boardroom and courtroom multimedia presentations that included video and text-synced depositions for better understanding.
  • Evaluated employee performance and implemented incentives and team-building events to boost morale.
  • Double-checked the data's accuracy and integrity.
  • Organized meetings and took thorough notes.
  • Was in charge of client and personnel appointment scheduling and itinerary coordination.
  • Effectively managed costs and billing, as well as financial discrepancies, by using system software to organize account information.
  • Organized corporate and office conferences for company employees and guests.
  • Used regular correspondence and scheduled status updates to communicate corporate objectives across all divisions.

Summaries

  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • Customer service, meeting scheduling, travel arrangements, task prioritization, and file management are among the skillsets of this resourceful and experienced Administrative Assistant.
  • Maintaining and organizing the front office while performing clerical and bookkeeping duties like budget management and strategic planning is a plus.
  • Exceptional at keeping files organized and composing professional correspondence.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • 14 years of experience streamlining processes, managing talented team members, and performing project management by an educated professional.
  • Effective policies and procedures are developed and implemented.
  • Team player who is knowledgeable in workflow optimization and data analysis.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Flexible Administrative Coordinator with a wide range of experience, including booking travel and handling reimbursements.

Accomplishments

  • Accomplished program through category.
  • Initiated a disaster recovery plan for records management, ensuring 100% compliance with regulatory data retention policies.
  • Technology Proficient: Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
  • Facilitated travel arrangements for multi-national teams, reducing travel costs by 29% by optimizing booking strategies and utilizing corporate discounts.
  • Management Support: Ensured smooth operations by supporting executive team.
  • Earned “Innovation Award” in 2018.
  • Created and maintained detailed filing systems for over 4 active projects in Microsoft Excel, improving document retrieval times by 31%.
  • Developed templates and automated workflows in Adobe Creative Suite, reducing repetitive admin tasks by 73%, enhancing team productivity.
  • Coordinated company-wide meetings and events, cutting lead-time for planning by 11 weeks and maintaining a budget within 85% of projections.
  • Coordinated cross-functional teams and resources to meet project deadlines, improving on-time project completion by 76%.

Affiliations

  • American Marketing Association
  • Lions Club
  • National Association of Social Workers
  • Global Business Travel Association (GBTA)
  • Institute of Internal Auditors (IIA)
  • Association for Talent Development (ATD)
  • National Contract Management Association (NCMA)
  • Association of Records Managers and Administrators (ARMA International)
  • National Notary Association (NNA)
  • Council of Supply Chain Management Professionals (CSCMP)

Certifications

  • Certified Contract Manager (CCM) - program
  • Administrative Budgeting and Forecasting Professional Certificate - program
  • Fundamentals of Office Coordination Certification - Northwind
  • Certified Government Administrative Manager (CGAM) - Brightline
  • Procurement and Vendor Management Certification - standard
  • Virtual Teams Management Certification - process
  • Salesforce
  • Certified Scheduling Professional (CSP) - AACE International
  • Human Resources Certification (PHR/SPHR) - HR Certification Institute (HRCI)
  • ISO 9001:2015 Certification - Quality Management Systems for Office Administration

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