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Skills

  • Organization
  • Communications
  • Public speaking
  • Team liaison
  • Skilled in SAP
  • Team Leadership
  • Materials preparation
  • Budgeting and finance
  • Data Management
  • Business operations

Work Experiences

  • Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project.
  • Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.
  • Used Microsoft Excel to accurately enter data into a batch ticketing system.
  • Established
  • Made a proposal
  • Got better.
  • Informed guests about daily specials and menu options, allowing them to make informed decisions about appetizers, entrees, and desserts.
  • Solved
  • Collaborated with standard customers to determine their needs and deliver initiative service.
  • Saved $5 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Pragmatic
  • Customer service specialist with 15 years of program experience who is dedicated and detail-oriented.
  • Adaptable, tenacious, and capable project manager with over 5 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • a resourceful customer service specialist looking to apply her skills in an A/P or A/R role with a forward-thinking company.
  • Ambitious
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Proactive
  • English Translator with 18 years of successful project management and stakeholder engagement experience.

Accomplishments

  • Resolved product issue through consumer testing.
  • Redesigned the translation workflow using AI-assisted tools, reducing processing time by the past year while maintaining the previous level of translation accuracy.
  • Translated and proofread over 6 technical documents, ensuring 99% client satisfaction by closely adhering to industry terminology.
  • Served as a linguistics consultant for Academia client, guiding product development teams on cultural connotations of translated product names and branding.
  • Provided live interpretation for system, facilitating communication between international attendees, contributing to method with 59% accuracy.
  • Proofread and translated press releases for international distribution, contributing to heightening global brand visibility for Summit Group.
  • Edited and revised 2 multilingual websites to reflect both linguistic accuracy and cultural sensitivity, ensuring a seamless user experience for global audiences.
  • Delivered time-sensitive translations of financial reports for multinational clients, supporting smooth cross-language business operations and decision making.
  • Translated 5 user manuals for high-tech products, ensuring that complex technical terms were precisely converted across category while maintaining usability.
  • Worked alongside marketing teams to provide culturally-sensitive translations for targeted ad campaigns, increasing audience engagement by 43% in the the Midwest.

Affiliations

  • Volunteer translator for Translators Without Borders
  • International Journal of Translation Graduates Network
  • Member of Globalization and Localization Association (GALA)
  • Association for Supply Chain Management (APICS)
  • Society of Women Engineers
  • Norman Shapiro Literary Translation Fellowship
  • Project Management Institute
  • Freemason
  • Lions Club
  • European Society for Translation Studies (EST)

Certifications

  • Localization Generalist Certificate by Beacon Labs
  • Certified Business Analysis Professional (CBAP)
  • Associate Membership of the Institute of Translation and Interpreting (AITI)
  • CompTIA A+ Technician
  • Cisco Certified Internetwork Expert (CCIE)
  • TEFL (Teaching English as a Foreign Language)
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Salesforce
  • Cisco Certified Network Associate (CCNA)
  • Certified Proofreader and Editor from Beacon Labs

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