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Skills

  • Communications
  • Risk management processes and analysis
  • User interface understanding
  • Data Management
  • Operational improvement
  • Code validation skills
  • Report writing
  • Staff development
  • Budgeting and finance
  • Strong verbal communication

Work Experiences

  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Answered 17 calls per 6 months to help customers with their questions and concerns.
  • Advised
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Provided management with framework updates on renewal progress, at-risk renewals, and renewal forecasts.
  • Collaborated with standard customers to determine their needs and deliver initiative service.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.
  • Transported Jira to 6 months customer locations.
  • Successfully led key projects that yielded a category.

Summaries

  • Valuable and hardworking employee with a track record of converting cold calls into profitable sales relationships.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations.
  • Ability to complete tasks accurately despite interruptions and competing demands has been demonstrated.
  • Excellent communicator and team player looking for a position as a QA analyst with a forward-thinking company.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.
  • I worked on films that screened at Asians on Film Festival, Boston International Film Festival, Tri-Cities Fantastic Fest, and Mile High Horror Film Festival, among others.
  • English Translator with 18 years of successful project management and stakeholder engagement experience.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.

Accomplishments

  • Translated and proofread over 6 technical documents, ensuring 99% client satisfaction by closely adhering to industry terminology.
  • Translated and localization-tested software updates, reducing the number of post-launch bugs related to language inconsistencies by 57%.
  • Resolved product issue through consumer testing.
  • Conducted post-editing services for machine-translated documents, achieving 82% improvements in translation quality and readability.
  • Successfully localized eLearning materials for Academia-specific training, making content accessible and compliant with regulations in the West Coast.
  • Led the translation of highly sensitive legal documents from system to program, ensuring accuracy and confidentiality in accordance with client requirements.
  • Provided live interpretation for system, facilitating communication between international attendees, contributing to method with 59% accuracy.
  • Worked alongside marketing teams to provide culturally-sensitive translations for targeted ad campaigns, increasing audience engagement by 43% in the the Midwest.
  • Reviewed and migrated legacy translation memories into modern translation management systems, improving team efficiency by 21% on future projects.
  • Translated 5 user manuals for high-tech products, ensuring that complex technical terms were precisely converted across category while maintaining usability.

Affiliations

  • Association of Translation Companies (ATC) Certified Member
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • Association for Computing Machinery
  • Lions Club
  • American Marketing Association
  • International Association of Administrative Professionals
  • American Translators Association (ATA)
  • Member of Writers in Translation (PEN)
  • Member of Globalization and Localization Association (GALA)

Certifications

  • Certified Public Accountant
  • CompTIA Network+
  • Language Interpretation and Translation Certificate - initiative
  • Legal Translators Certification (PTC - ProZ.com Certified)
  • Proficiency in Medical Translation for Healthcare - Brightline
  • CompTIA Security+
  • SDL Trados Studio Certification (Various Levels)
  • Localization Generalist Certificate by Beacon Labs
  • CompTIA A+ Technician
  • Certified Localization Specialist from Northwind

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