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Skills

  • Outgoing personality
  • Business operations
  • Recruitment
  • Territory Sales Experience
  • Effective multi-tasker
  • Safe food handling
  • Schedule management
  • Staff supervision
  • Food and beverage pairing
  • Buffet setup and takedown

Work Experiences

  • Created one-of-a-kind events and special promotions, such as the program event, to boost sales.
  • Gathered shopping carts and baskets from the store's interior and exterior.
  • Was in charge of an employee development program.
  • Was in charge of customer service, which included training employees, overseeing operations, and quickly resolving issues.
  • Calculated supply needs based on historical needs and projected business levels, taking into account special local events such as sporting events.
  • New associates were interviewed, hired, and trained by me.
  • Evaluated employee performance and service levels on a regular basis.
  • Prepared meals from scratch using authentic, well-known recipes to generate repeat business.
  • Followed all health and sanitation rules and regulations.
  • Was in charge of setting up and stocking department displays.

Summaries

  • With minimal direction, familiar with delegating work, monitoring performance, and solving both routing and complex problems.
  • Capable of safely lifting 12 pounds to aid in event planning and transportation of necessary equipment.
  • Recognized for program, hygienic habits, and dependability.
  • Renowned Food Service Supervisor with 12 years of experience helps the restaurant succeed in all areas.
  • In a fast-paced procedure environment, adept at keeping employees on task, maintaining food safety, and meeting productivity goals.
  • Experienced Food Service Supervisor with success in driving innovation and early adoption of emerging technologies and platforms.
  • Experienced restaurant professional with a strong work ethic, dedication, and enthusiasm.
  • Experience from metric roles and Lean certification courses that is comparable.
  • Ambitious
  • By completing meal preparation, dedicated Food Service Supervisor ensures excellent products.

Accomplishments

  • Introduced a QR code-based menu system to accommodate touchless dining preferences, contributing to a 60% boost in customer satisfaction during 6 months.
  • Successfully trained and onboarded 14 new hires over 18 months, ensuring a smooth transition during peak demand seasons.
  • Documented and resolved framework which led to process.
  • Developed a rotating shift schedule for 7 staff members, reducing overtime costs by $9 per month.
  • Collaborated with head chef and management to revamp the entire kitchen menu, which resulted in a 9% increase in the restaurant’s gross profitability.
  • Recognized for outstanding customer service.
  • Achieved staff compliance with all health and safety regulations, passing state and local inspections with zero violations for 13 years straight.
  • Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
  • Recognized for initiative.
  • Successfully managed the hiring, onboarding, and ongoing development of kitchen staff through an all-encompassing training program that reduced new-hire turnover by 64%.

Affiliations

  • American Society of Safety Professionals
  • ServSafe Certification
  • Food Safety Preventive Controls Alliance (FSPCA)
  • Catering International and Operations Management Association (CIOMA)
  • American Culinary Federation (ACF)
  • Rotary International
  • Foodservice Equipment Reports Industry Council
  • Restaurant Loss Prevention & Security Association (RLPSA)
  • International Foodservice Manufacturers Association (IFMA)
  • International Council of Nurses

Certifications

  • CompTIA Security+
  • Cisco Certified Internetwork Expert (CCIE)
  • ServSafe
  • Food Allergy Certified Manager, AllerTrain
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Labor Cost & Productivity Manager, Beacon Labs
  • Certified Public Accountant
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • Association for Project Management (APM)

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