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Skills

  • Confidentiality and HIPAA
  • Clerical support
  • Patient education and counseling
  • Drug storage procedures
  • Strong verbal communication
  • Dinner service planning
  • Hardware evaluation
  • Drug utilization review
  • Updating medication histories
  • User interface understanding

Work Experiences

  • Invented
  • Started it.
  • System was planned and carried out by me.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
  • Ensured
  • Was responsible for a variety of pharmacy operations with a strong focus on accuracy, efficiency, and service quality.
  • Worked with the parts department to get the parts I needed.
  • Helped patients save money on their medical bills by suggesting generic alternatives to prescription medications.
  • Communicated with patients to obtain information about prescriptions and medical conditions, as well as to schedule pharmacist consultations.

Summaries

  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Category and method are examples of abilities.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.
  • Adaptable, tenacious, and capable project manager with over 18 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.
  • Fluent in both English and Spanish.
  • Expert
  • To increase customer satisfaction, competently execute both clinical and retail functions.
  • Licensed Pharmacy Technician with 13 years of successful stakeholder engagement and workflow optimization experience.
  • With 14 years of progressive experience in large-scale corporate banking environments, I am a highly analytical and results-driven banking professional.

Accomplishments

  • Processed and dispensed an average of 15 prescriptions per day while ensuring adherence to all pharmacy regulations and protocols.
  • Maintained a detailed and accurate record of controlled substance transactions, resulting in a 21% reduction in discrepancies during audits.
  • Managed an average of 3 patients’ medication profiles using Tableau, ensuring all information was up-to-date and accurate.
  • Collaborated with pharmacy team to administer over 2 flu shots during peak season, increasing clinic immunization rates by 64%.
  • Contributed to a team effort to process over 2 COVID-19 vaccines monthly, helping the pharmacy achieve a 51% increase in immunizations.
  • Served as primary liaison between pharmacy, patients, and insurance companies, facilitating approval of 15 prior authorizations per month.
  • Regularly assisted in the organization of pharmacy shelves and medication storage areas, ensuring 83% compliance with safety and labeling standards.
  • Trained 17 pharmacy interns and new hires in daily operations, resulting in a 20% faster onboarding process.
  • Reduced pharmacy wait times by 61% through efficient prescription filling and customer service strategies.
  • Coordinated with pharmacists and insurance companies to obtain prior authorizations, reducing delays in medication approval by an average of 14 hours.

Affiliations

  • Jaycees
  • Collaborative Education Institute (CEI)
  • Pharmaceutical Care Management Association (PCMA)
  • American Society of Health-System Pharmacists (ASHP)
  • Pharmacy Technician Educators Council (PTEC)
  • Healthcare Distribution Alliance (HDA)
  • Preceptor for metric Pharmacy Technician Training Programs
  • Society of Human Resource Management
  • Pharmacy Technician Certification Board (PTCB)
  • Pharmacy Quality Alliance (PQA) Member

Certifications

  • Pharmacy Technician Continuing Education (CE) Completion in metric - 2020
  • Bloodborne Pathogens Certification - framework - 2017
  • CPR/First Aid Certification - method - 2024 Renewal: 2023
  • Certified Medication History Technician (CMHT) - [Year by initiative]
  • Salesforce
  • Certified Business Analysis Professional (CBAP)
  • Pharmacy Technician Certification Exam (PTCE) - Meridian, 2019
  • Radiopharmaceuticals Certification for Pharmacy Technicians - Northwind - 2024
  • Pharmacy Technician Oncology Specialty Certification - 2021 by Meridian
  • Apple Certified Associate (ACA)

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