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Skills

  • Food preparation
  • Product testing
  • Team Leadership
  • Materials preparation
  • Team management
  • Correctional facility procedures
  • Crisis intervention training
  • Extremely organized
  • Relationship development
  • Document scanning

Work Experiences

  • Created multi-threaded admin web applications based on procedure.
  • Made rounds and conducted head counts and roll calls at predetermined intervals.
  • Looked into attempted escapes and conducted searches for inmates who had gotten away.
  • Procedure helped me achieve $66,000.
  • Implemented marketing strategies that resulted in a 12% increase in the number of customers.
  • Answered an average of 10 calls, emails, and faxes per day, responding to customer inquiries, resolving problems, and informing customers about new products.
  • Achieved results over 6 months.
  • Looked for contraband in the building and grounds, as well as the living quarters and work areas.
  • Achieved a 36% reduction in return rates.
  • Was in charge of directing and supervising juvenile movement during various activities both on and off campus.

Summaries

  • Accomplished in mentoring junior officers.
  • Within Miscellaneous, senior Jail Officer and outstanding performer in client relations and risk assessment.
  • Clear understanding of data analysis and quality assurance as well as client relations training.
  • Knowledgable in a variety of design and testing methodologies.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Accustomed to high-pressure environments, restoring order amidst lockdowns or medical emergencies while minimizing injuries and safety concerns.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the process business.
  • With sound judgment and reasoned thinking demonstrated over a 3-year industry history, handles difficult inmates and high-pressure situations.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Motivated Jail Officer with experience managing large-scale projects, including budgeting and administration.

Accomplishments

  • Reviewed and updated security protocols, leading to a 37% improvement in contraband detection over the past year.
  • Trained new recruits on operational procedures and de-escalation techniques, reducing staff turnover by 37% and increasing overall team morale.
  • Utilized data analysis tools to track and report key correctional facility metrics, enabling informed decision-making and identifying areas for operational improvement.
  • Documented and resolved program which led to framework.
  • Implemented advanced monitoring technology, aiding in the capture of unsanctioned activities among inmates and reducing contraband inflow by 31%.
  • Led 8-officer training sessions focused on effective communication and de-escalation techniques, contributing to a 27% decrease in use-of-force incidents.
  • Documented inmate behavioral incidents which contributed to the refinement of rehabilitation strategies, reducing repeat offenses by 28%.
  • Assessed and updated facility’s emergency preparedness plan, enhancing the team's response capabilities to critical incidents by 43%.
  • Enhanced post-release reintegration by collaborating with parole officers and social workers, resulting in 75% increase in successful reintegrations following release.
  • Successfully managed daily documentations for 16 inmates, ensuring accurate record-keeping that meets legal and regulatory requirements.

Affiliations

  • Rotary International
  • Association for Computing Machinery
  • Association for Supply Chain Management (APICS)
  • Prison Rape Elimination Act (PREA) Compliance Certification
  • International Council of Nurses
  • American Marketing Association
  • International Association of Emergency Managers (IAEM)
  • Freemason
  • International Public Safety Association (IPSA)
  • National Sheriffs' Association (NSA)

Certifications

  • Safe Crisis Management Certification - JKM Training, Inc.
  • Apple Certified Associate (ACA)
  • SHRM Certified Professional (SHRM-CP)
  • Correctional Emergency Response Team (CERT) Certification - Denver Tactical Academy
  • Defensive Tactics Instructor Certification Cedar Works
  • Google Certified Professional Cloud Architect
  • Correctional Officer Certificate - National Institute of Corrections
  • Tactical Communication and Conflict Resolution Certification - standard
  • Inmate Rights and Legal Responsibilities Certification - Boston Continuing Education
  • First Aid, CPR, and AED Certification (American Red Cross)

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