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Skills

  • Tech-savvy
  • Cost-saving identification
  • Money handling
  • Agenda preparation and distribution
  • Financial report analysis
  • Election results tallying
  • Process automation
  • Discrepancy reduction in financial reporting
  • Legal document drafting
  • First Aid/CPR

Work Experiences

  • Achieved 36% voter turnout increase.
  • Was in charge of maintaining financial records and accounts.
  • Saved $16 by putting in place cost-cutting measures that addressed long-standing issues.
  • Approved and issued over 12 special permits and licenses annually, contributing to 13 in town revenue.
  • Answered 14 calls per two years to help customers with their questions and concerns.
  • Achieved zero missed deadlines.
  • Acted as point-of-contact between the town council and legal counsel, bringing clarity to 11 legal issues over two years.
  • Looked for industry trends on social media and through online sources.
  • Contributed to 11 in town revenue.
  • Collected registration fees for municipal activities and licenses, accurately logging over $13 in revenue annually.

Summaries

  • Dedicated to learning, growing, and succeeding in Government.
  • Adept at overseeing municipal elections.
  • Achieved a paperwork reduction of 74%.
  • Aligned codes with state and federal regulations.
  • Strengths in stakeholder engagement and workflow optimization backed up by Government training.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved operational expense reduction of $4 annually.
  • Friendly and well-organized, with excellent ordinance, resolution, and proclamation writing skills.
  • Adept at facilitating efficient permit approval processes.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Collaborated with IT to migrate town records to a digital platform, resulting in a 63% faster retrieval time for historical documents.
  • Processed and issued municipal certificates, reducing delays in real estate transactions by 70% through efficient documentation.
  • Resolved product issue through consumer testing.
  • Implemented policy changes that reduced administrative response times to public inquiries by 20%, increasing resident satisfaction.
  • Facilitated team trainings on new state compliance regulations, resulting in a 69% increase in staff compliance awareness.
  • Communicated crucial town updates on zoning laws, levy changes, and safety announcements through newsletters and town website, enhancing information outreach by 75%.
  • Engaged with elected officials on weekly basis, improving inter-departmental collaboration and decision-making efficiency by 84%.
  • Initiated a document archiving project that reduced physical storage needs by 80% and improved retrieval efficiency.
  • Successfully managed the approval process for 2 special licenses and legislative changes per month, while maintaining compliance with state regulations.
  • Trained 11 staff on compliance and civic registration processes, improving team performance and reducing application processing times.

Affiliations

  • American Society of Public Record Administrators (ASPRA)
  • International City/County Management Association (ICMA)
  • Association of Information Technology Professionals
  • Jaycees
  • Public Management Association (PMA)
  • Government Finance Officers Association (GFOA)
  • Municipal Finance Officers Association (MFOA)
  • Council of State Governments (CSG)
  • Association for Computing Machinery
  • National Association of Counties (NACo)

Certifications

  • Data Analytics and Records Management from Brightline
  • Institute of Court Management Certified Court Executive
  • Master Municipal Clerk (MMC)
  • CompTIA A+ Technician
  • SHRM Certified Professional (SHRM-CP)
  • Election Center's Certified Elections/Registration Administrator (CERA)
  • Certified Public Manager (CPM)
  • Certified Business Analysis Professional (CBAP)
  • Open Government License Compliance Certificate
  • ServSafe

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