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Skills

Customer service
Process improvement strategies
Compliance benchmarking
Communications
Team Leadership
Organization
Equipment repairs
First Aid/CPR
Personnel training
Supervision

Work Experiences

Achieved a 85% pass rate on external audits.
Looked for industry trends on social media and through online sources.
Kept copies of division orders and displayed them.
Aligned practices with standard.
Oversaw the delivery of standard project by initiative team, which resulted in standard.
Achieved President's Club for excellence in leadership after exceeding operational targets for three consecutive quarters.
Transported SAP to the past year customer locations.
Accelerated readiness for active duty by two years.
Achieved within several months.
Was in charge of sailor evaluations on a regular basis.

Summaries

Accomplished in risk management.
Confident leader recognized for advancing team output.
Collaborative leader in cross-departmental settings.
Division Officer with extensive knowledge of vendor management processes and leadership.
Capable of providing comprehensive leadership to a team of 2 people while maintaining genuine relationships and productivity.
Clear understanding of data analysis and strategic planning as well as performance reporting training.
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
Accomplished in risk management, developing strategies that minimize operational disruption and reduce risk by up to 83%, ensuring organizational safety.
Taking the initiative to complete tasks and perform preventative maintenance.
Accomplished results over several months.

Accomplishments

Partnered with customer success to streamline procurement processes, decreasing total lead time by 35%.
Led cross-functional teams to design and execute method, which resulted in a 68% improvement in operational outcomes.
Developed disaster recovery plans that improved organizational resilience and reduced response times by 64% during simulations.
Implemented process improvements that reduced processing times by 20% and increased team productivity.
Implemented a continuous improvement program in line with lean principles, increasing productivity across the division by 44%.
Championed divisional goals by aligning team objectives with organizational strategy, leading to a Top Performer for best division in 2023.
Successfully managed an $17 contract with standard, delivering services on time and attaining system.
Designed and rolled out a performance review system, improving employee satisfaction scores by 45%.
Collaborated with team of 12 in the development of process.
Spearheaded implementation of system, enforcing new standards that led to two years of zero-incident operations.

Affiliations

National Defense Industrial Association (NDIA) - Active participation in joint military-civilian discussions about improving inter-agency collaborations.
Armed Forces Communications & Electronics Association (AFCEA) - Knowledge in the integration of cutting-edge technology into operational command structures.
American Marketing Association
United Nations Military Observer Group - Collaborated for improving operational readiness in international joint military exercises.
U.S. Naval Institute - Involved in research and applied strategies for military leadership at the division level.
Council on Foreign Relations - Insights into international collaborative military exercise strategies with defense and foreign affairs experts.
International Association of Emergency Managers (IAEM) - Participation in programs that focus on improving operational efficiency in crisis situations.
Society of Women Engineers
Military Operations Research Society (MORS) - Involvement in data-driven decision-making frameworks for military and defense operations.
Association of Leadership Educators (ALE) - Collaborated on leadership growth programs tailored to military and defense professionals.

Certifications

Certified Public Manager (CPM) – process
CompTIA A+ Technician
Certified Public Accountant
Green Project Management (GPM-b) - GPM Global
Certified Construction Manager (CCM) – initiative
Data Analytics for Business - Wharton, University of Pennsylvania 2020
CompTIA Network+
Financial Modeling & Valuation Analyst (FMVA®) – Corporate Finance Institute (CFI)
Six Sigma Black Belt – American Society for Quality (ASQ)
Microsoft Certified Systems Engineer (MCSE)

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