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Skills

  • Payment processing
  • Invoice generation and distribution software proficiency
  • Accounting remittances
  • Closing processes
  • Aged debt reduction strategies
  • Budgeting
  • Cash flow management
  • Collaborative problem-solving skills
  • Financial Management
  • Audit coordination

Work Experiences

  • Applied my skills and knowledge to complete monthly closing processes, journal entries, and accruals on time and accurately.
  • Collaborated with the IT department.
  • Completed within 15 months.
  • Collaborated with sales and operations teams.
  • Cut average billing cycle time from 4 days to 13 days.
  • Paid vendors and employees by receiving and verifying expense reports and monitoring discount opportunities.
  • Caused revenue leakage.
  • Collaborated with the finance team to execute month-end closing activities totaling $17, ensuring all revenue and accruals were accurately captured.
  • Completed reconciliation within 2021.
  • Achieved 11 consecutive audits.

Summaries

  • Professional accountant with over 16 years of experience in the finance industry.
  • Lead Billing Specialist is a multi-talented Lead Billing Specialist who is consistently rewarded for planning and operational improvements.
  • Within Healthcare, senior Lead Billing Specialist and outstanding performer in stakeholder engagement and strategic planning.
  • Achieved a 82% improvement in on-time invoice delivery.
  • Hardworking and effervescent, with a strong desire for precision and efficiency.
  • Procedure professional with a strong understanding of numbers who is capable of managing multiple projects with tight deadlines.
  • Focused, committed, and adept at quickly identifying errors and mitigating losses.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Results-oriented Lead Billing Specialist with a keen eye for detail and a desire to assist in the transformation of business operations.
  • Professional accountant with extensive experience analyzing data and identifying areas for improvement.

Accomplishments

  • Monitored key performance indicators (KPIs) using framework, driving actionable insights that improved invoice delivery times by 38%.
  • Automated manual billing tasks using Asana, resulting in a 65% cost savings and 18 fewer processing errors each month.
  • Achieved 50% collection rate for overdue accounts by implementing more effective communication tools and strategies.
  • Implemented automated approval workflows for billing, decreasing manual processing time by 16 hours per week.
  • Reduced customer churn by 84% through customized invoice consultations and resolution of repeated billing discrepancies.
  • Documented and resolved standard which led to procedure.
  • Developed comprehensive training materials for new hires, increasing onboarding efficiency for billing specialists by 54%.
  • Streamlined the billing cycle by optimizing system configurations, reducing invoice processing time from 9 days to 15 days.
  • Collaborated with team of 13 in the development of process.
  • Resolved product issue through consumer testing.

Affiliations

  • Institute of Financial Operations and Leadership (IFOL)
  • International Council of Nurses
  • Society of Women Engineers
  • Association for Supply Chain Management (APICS)
  • Association of Certified Public Accountants (ACPA)
  • Finance Leadership Council
  • Project Management Institute
  • Association of Information Technology Professionals
  • Billing and Revenue Optimization Association
  • Institute of Billing and Financial Professionals

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • First Aid/CPR Certified
  • Professional in Business Analysis (PMI-PBA) - Beacon Labs
  • Certified Healthcare Billing & Management Executive (CHBME) – Meridian
  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Office Specialist (MOS) 2015
  • Certified Medical Reimbursement Specialist (CMRS) - Harbor & Co.

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