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Skills

  • Counter-smuggling techniques
  • Legal requirements
  • Communications
  • Contraband detection and interception
  • High-risk individual identification
  • Regulatory compliance
  • Team building
  • Operational improvement
  • Effective communication under pressure
  • Customer service

Work Experiences

  • Conducted thorough inspections and screenings of cargo and passengers, identifying 18 non-compliant entries within 18 months.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Aided law enforcement agencies by providing accurate and timely information about illegal activity as well as testimony on case facts.
  • Assisted in the interrogation of non-English speaking travelers.
  • Looked for industry trends on social media and through online sources.
  • Attained certification in CPA.
  • Contributed to the conviction of key offenders.
  • Contributed to a 66% decrease in illegal immigration traffic.
  • Reported any seized contraband or attempts to illegally transport goods to the appropriate authorities, and I kept track of my observations and evidence for future actions.
  • Achieved Excellence Award for crisis response.

Summaries

  • Contributed to 16 successful border operations.
  • Captured 18 high-risk targets.
  • Consistently produced top-performing enforcement personnel.
  • Achieved successful convictions.
  • Bringing 8 years of customs documentation and inspection experience to the table.
  • To add value to a committed team, a hardworking metric professional with 10 years of positive industry contribution is needed.
  • Consistently exceeded inspection quotas by 33% over the course of 3 months, earning commendation for efficiency in enforcement and inspection duties.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the standard business.
  • CBP Officer with 9 years of successful budget management and project management experience.
  • Appointed as lead coordinator in smuggling ring investigations, working closely with federal and local agencies to seize $10 worth of illegal goods.

Accomplishments

  • Authored and fine-tuned operational strategies for pre-entry interview screenings, improving fraud detection rates by 72%.
  • Conducted comprehensive inspections and identified 56% of non-compliant goods, directly enhancing overall port security.
  • Administered interagency communication programs that effectively identified and removed 10 repeat offenders from port entry points.
  • Collaborated with intelligence units for the successful apprehension of 18 criminal suspects involved in trafficking operations.
  • Assisted in devising multi-agency intelligence-sharing frameworks that led to a 81% reduction in data processing delays.
  • Partnered with system for the integration of cutting-edge threat-detection technologies, increasing scanning efficiency by 70%.
  • Monitored surveillance at border security points leading to the successful detainment of 7 individuals engaged in smuggling activities.
  • Served as a federal liaison in cross-agency initiatives, promoting more collaborative strategies that shortened case handling time by 41%.
  • Participated in the identification and shutdown of 6 illegal smuggling routes through intel-gathering and cooperative efforts with foreign agencies.
  • Devised new training programs on threat identification techniques, helping to increase officer proficiency across 15 checkpoints.

Affiliations

  • National Narcotic Officers' Associations' Coalition (NNOAC)
  • International Association for Counterterrorism & Security Professionals (IACSP)
  • Federal Law Enforcement Officers Association (FLEOA)
  • National Border Patrol Council (NBPC)
  • Participation in Federal CBP Officer Training Program 2023
  • Society of Human Resource Management
  • National Tactical Officers Association (NTOA)
  • Association for Computing Machinery
  • Border Security and Counter-Smuggling Professionals Forum
  • Incident Command System Training for CBP Officers

Certifications

  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+
  • CompTIA Network+
  • Certified Professional Criminal Investigator (CPCI)
  • Certified Customs Specialist (CCS)
  • Threat Assessment and Management (TAM) Certification
  • Anti-Terrorism Officer Certification
  • ServSafe
  • Counterterrorism Advisor Certification (CAC) – Cedar Works
  • Anti-Human Trafficking Specialist Certification

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