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Skills

  • Financial records review
  • Agile Methodologies for Data Projects
  • Bookkeeping
  • Data governance implementation
  • Supervision
  • Project organization
  • Advanced SQL query construction
  • Business Intelligence (BI) Reporting
  • Problem resolution
  • Profits and losses tracking

Work Experiences

  • Built automation scripts to streamline validation reports, reducing manual audit completion time from method to initiative.
  • Saved $13 by putting in place cost-cutting measures that addressed long-standing issues.
  • Had an excellent attendance record and was always on time for work.
  • Achieved Outstanding Service Award for data integrity.
  • Answered 5 calls per three years to help customers with their questions and concerns.
  • Looked for industry trends on social media and through online sources.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Created and maintained clear data lineage for ServiceNow, reducing data access issues and improving compliance audit scores by 39%.
  • Achieved a 33% reduction in downtime.
  • Authored comprehensive documentation on data integrity protocols.

Summaries

  • Data Integrity Lead with 7 years of successful risk assessment and process improvement experience.
  • Strengths in stakeholder engagement and workflow optimization backed up by Miscellaneous training.
  • Achieved a 46% reduction in system errors.
  • Within Miscellaneous, senior Data Integrity Lead and outstanding performer in quality assurance and process improvement.
  • Achieved full compliance with initiative.
  • Advanced knowledge of ServiceNow.
  • Certified in OSHA.
  • Certified in Lean, applying industry best practices to ensure data security and reduce overall system risks by 20%.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved accuracy improvements of 20%.

Accomplishments

  • Partnered with the IT team to deploy security mechanisms that safeguarded sensitive data, achieving 65% reduction in data breaches over 2016.
  • Resolved product issue through consumer testing.
  • Oversaw the integration of process to overhaul data workflows, reducing manual input errors by 16% and increasing data accuracy for human resources operations.
  • Developed and maintained a data protection protocol with CPA standards, resulting in 42% compliance in customer data security audits.
  • Implemented rigorous data validation processes across 5 systems, reducing data processing errors by 17% and ensuring consistent performance across various departments.
  • Teamed with product to identify and resolve recurring data processing lags, resulting in 43% faster turnaround times and improved data availability for business decisions.
  • Collaborated with finance to design and launch a data remediation initiative, recovering 18 lost in revenue due to incorrect or missing entries, ensuring compliance with industry standards.
  • Implemented automated data validation tools in HubSpot, resulting in 69% improvement in overall data consistency and reliability.
  • Directed the establishment of a unified metadata management platform, enabling the organization to achieve 85% improvement in data consistency and operational efficiency.
  • Led a comprehensive root cause analysis of historical data errors, uncovering 3 systemic issues and implementing long-term solutions to prevent future discrepancies.

Affiliations

  • Member of the Information Systems Security Association (ISSA), specializing in the intersection of data quality and cybersecurity.
  • Involved in the Open Data Institute (ODI), promoting ethical data sharing and governance frameworks within the organization.
  • Affiliated with the International Association for Privacy Professionals (IAPP), ensuring data integrity adheres to privacy regulations.
  • American Medical Informatics Association
  • Involved in the Association for Information Systems (AIS), focusing on leveraging data for compliance and legal collaborations.
  • Steering committee member for the Chief Data Officer Club, ensuring high-level standards for data integrity leadership.
  • Association for Supply Chain Management (APICS)
  • Toastmasters
  • Involvement in the International Compliance Training Academy (ICTA), focusing on global data integrity training and certification.
  • Contributor at the Data & Analytics Association, fostering data-driven decision-making across compliance and audit functions.

Certifications

  • Certified Information Privacy Professional (CIPP/US)
  • Data Management Foundations Certification
  • Strategic Data Governance and Stewardship Certification
  • Master Data Management Certification Microsoft Excel Specialization
  • Certified in Risk and Information Systems Control (CRISC)
  • Certified Data Governance Professional (CDGP)
  • Certified Regulatory Data Manager (CRDM)
  • ServSafe
  • Certified Analytics Professional (CAP)
  • Data Governance and Stewardship Professional (DGSP)

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