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Skills

  • Planning and coordination
  • Confidentiality compliance
  • Data-driven decision making
  • Materials development
  • Chronic disease rates
  • Communications
  • HIPAA guidelines
  • Client crisis counseling
  • Team building
  • CPAP intake specialist

Work Experiences

  • Assisted people with program enrollment, transportation, and paperwork coordination.
  • Increased profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Learned strategic planning and vendor management to help with office needs.
  • Saved money by developing functional solutions to category problems.
  • Assisted in securing $14 in funding to expand HIV prevention outreach programs, increasing access to vulnerable populations by 24%.
  • Answered 9 phone calls per three years to assist customers.
  • Achieved follow-up care within two years.
  • Administered rapid testing services, processing results in under two years while maintaining strict confidentiality policies.
  • Helped people navigate the health-care system, appointments, and classes.
  • Addressed social barriers.

Summaries

  • Proficient in promoting system by leveraging team leadership and client relations knowledge.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Stakeholder engagement in process settings and vendor management in risk assessment settings.
  • Skilled at providing community members with training classes and informational materials in order to promote health improvements and reduce chronic disease problems.
  • Multilingual and fluent in Japanese and German, with a strong grasp of cultural differences.
  • Active leader with excellent communication and collaboration skills.
  • Achieved measurable reductions in new diagnoses.
  • Ability to recognize process issues and integrate category solutions to achieve standard.
  • Community Health Worker with 16 years of experience in the field looking for a new challenge.
  • Metric, system, and metric are all available.

Accomplishments

  • Developed customized risk reduction plans for clients, successfully reducing high-risk behaviors by 42% within one year.
  • Developed a multilingual outreach campaign, increasing engagement with non-English speaking clients by 82%.
  • Enhanced data collection protocols, improving accuracy and reporting to reduce data inconsistencies by 28%, strengthening program outcomes.
  • Collaborated with social service agencies for comprehensive care, linking 50% of clients to necessary housing, mental health, and substance use support within 18 months.
  • Trained 5 peer educators to assist in outreach efforts, expanding service reach into underserved communities by 76%.
  • Reduced client drop-off rates by 53% through the implementation of follow-up protocols and reminder communications.
  • Formulated a targeted outreach program focusing on framework, increasing engagement with HIV prevention services by 33% in 2018.
  • Provided crisis intervention and counseling to 12 high-risk clients, preventing potential HIV transmissions and ensuring linkage to immediate medical care.
  • Mentored junior counselors, standardizing counseling techniques and improving the overall client satisfaction rate by 50% across the organization.
  • Designed psychoeducation sessions for HIV-affected families, improving family-level coping strategies and reducing stigma by 58%.

Affiliations

  • Member, National Institutes of Health (NIH) Community Advisory Board on HIV/AIDS
  • Facilitator, HIV Stigma Reduction Workshops for framework
  • Member, HIV Medicine Association (HIVMA)
  • Member, AIDS Healthcare Foundation (AHF)
  • Volunteer, Needle Exchange and Safe Injection Service Program, Phoenix
  • Participant, HIV Testing Day Initiative in 2019
  • Participant, UNAIDS Workshops on Global HIV/AIDS Strategies in 2020
  • Participant, Sexual Health Advocacy Program in Seattle
  • Member, The Center for HIV Law and Policy
  • Co-Organizer, Regional Harm Reduction and HIV Advocacy Trainings

Certifications

  • Infectious Disease Epidemiology Certificate, Meridian
  • Epidemiological Surveillance for HIV Certificate Harbor & Co.
  • Linkage to Care Specialist Certification, HIV Training Certification Programs 2016
  • Certified Health Education Specialist (CHES) - 2020
  • Certified Counselor for HIV Rapid Testing Ironclad Systems
  • Harm Reduction Specialist Certificate Northwind
  • First Aid/CPR
  • Certified Behavioral Health Technician (Beacon Labs, 2020)
  • Google Certified Professional Cloud Architect
  • Certified Health Equity Specialist Lakeside Partners

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