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Skills

  • Team management
  • Policy development and implementation
  • Financial transparency and reporting
  • Campaign management
  • Consulting
  • Operational improvement
  • Content management system overhaul
  • Framework equipment
  • Program oversight
  • Regulatory compliance

Work Experiences

  • Was in charge of overseeing changes to the company's procedures and organization.
  • Was in charge of daily administrative tasks such as cross-functional collaboration, process improvement, and risk assessment.
  • Championed a restructuring initiative that led to reducing overhead costs by 58% with no impact on service delivery.
  • Achieved $5 in savings.
  • Conducted an operational gap analysis.
  • Contributed to boardroom discussions.
  • Achieved 43% client satisfaction.
  • Avoided fines exceeding $14.
  • Was the company's top salesperson for two years in a row, increasing annual revenue by 6%.
  • Achieved savings of $14.

Summaries

  • Driven and visionary change manager committed to continuous business improvement with a focus on increasing revenue and streamlining operations.
  • Achieved $5 in operational cost savings over 2022.
  • Strengths in cross-functional collaboration and client relations backed up by Advertising training.
  • Aligned with organizational goals.
  • Averted fines exceeding $12.
  • Achieved results in three years.
  • 14 years of experience as a successful GSA Executive Committee Member as a versatile business leader.
  • Advanced equality programs.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at leading diverse committees.

Accomplishments

  • Collaborated with legal and compliance departments to develop a crisis mitigation plan, reducing legal exposure by 25%.
  • Proactively managed issues related to program scalability leading to a 55% expansion in service capacity year-over-year.
  • Implemented internal training programs and best practices that led to a 77% increase in workflow efficiency across teams.
  • Championed a membership growth initiative that increased enrollment rates by 83% in 2023, surpassing organizational goals.
  • Oversaw the financial reporting for 17 sponsored projects, improving audit readiness and aligning reporting with compliance standards.
  • Implemented best practices in operational reporting, tightening operational controls and improving response time by 15% across departments.
  • Analyzed data trends and adjusted strategic priorities, resulting in a 44% year-over-year reduction in operational bottlenecks.
  • Led fundraising efforts that raised over $11 within the past year, exceeding annual goals by 84%.
  • Collaborated with team of 16 in the development of process.
  • Developed a mentorship program that benefitted 4 emerging leaders, contributing to increased retention and career progression.

Affiliations

  • National Association of State Procurement Officials (NASPO)
  • International Council of Nurses
  • Certified Management Consultant (CMC) - Institute of Management Consultants (IMC)
  • American Society for Public Administration (ASPA)
  • Association for Supply Chain Management (APICS)
  • National Association of Social Workers
  • Project Management Institute
  • Certified Federal Grants Manager (CFGM)
  • Project Management Institute (PMI)
  • Toastmasters

Certifications

  • Public Sector Governance Program Ironclad Systems
  • CompTIA A+ Technician
  • Professional in Human Resources (PHR)
  • Risk Management Professional (RMP)
  • Certified Business Analysis Professional (CBAP)
  • Certified Contract Manager (CCM)
  • Certified Association Executive (CAE)
  • Harvard Business School General Management Program (GMP)
  • Certified International Project Manager (CIPM)
  • Advanced Executive Leadership Program method

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