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Skills

  • Collaboration with fleet dispatchers
  • Customer service
  • Fuel consumption optimization
  • Operating hydraulics
  • Minimizing route delays
  • Freight damage reduction strategies
  • Logistics coordination
  • Cargo securing and load distribution
  • Team building
  • Map reading and spatial navigation

Work Experiences

  • Achieved a 26% reduction in trip violations by strictly following FMCSA hours-of-service regulations and company policies.
  • Achieved a 66% reduction in freight damage.
  • Communicated clearly with dispatchers and Semi-Trailer Drivers, providing up-to-date information such as estimated arrival times and current road conditions.
  • Contacted Semi-Trailer Driver to report system and process incidents and figure out the best way to resolve them.
  • Used my well-honed negotiating skills to secure cost-effective standard equipment pricing.
  • Assisted logistics teams in resolving shipment discrepancies.
  • Achieved reduction over 2021.
  • Achieved a 73% faster turnaround for repairs.
  • Contacted customers to inform them of delayed delivery times, resulting in a 6% reduction in calls to support lines.
  • Achieved a 5-year accident-free driving record.

Summaries

  • Achieved 14 consecutive years of citation-free driving.
  • Customer service, route management, and freight documentation are all areas where this person excels.
  • Tow truck operator with extensive experience in completing voluntary and involuntary tows in a timely and safe manner.
  • Demonstrated track record of safe and efficient vehicle operations, as well as high levels of customer satisfaction.
  • Semi-Trailer Driver with 17 years of successful budget management and cross-functional collaboration experience.
  • Achieved cost savings through collaboration with dispatchers.
  • Achieved a 76% reduction in fuel costs.
  • Achieved 75% reductions in freight damage.
  • Veteran framework driver who is committed to delivering packages on time.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.

Accomplishments

  • Contributed to a 2% reduction in loading/unloading times by streamlining communication between drivers and dock staff.
  • Successfully managed 13 high-priority deliveries ensuring 100% on-time arrival in a 3 month period.
  • Delivered 15 trailer loads of high-value cargo with zero incidents over 13 year period.
  • Executed daily pre-trip and post-trip vehicle inspections, identifying and resolving 7 minor mechanical issues before they became critical.
  • Successfully completed nationwide routes covering over 11 miles annually with a 100% on-time delivery record.
  • Enhanced fleet performance by mentoring drivers on eco-friendly driving habits, reducing fuel consumption by 68% per trip.
  • Resolved product issue through consumer testing.
  • Documented and resolved process which led to initiative.
  • Handled loading and unloading of ServiceNow cargo, preventing damages and reducing product loss by 41%.
  • Collaborated with warehouse and logistics teams to reduce dwell time by 70% during high-volume shipping seasons.

Affiliations

  • American Moving and Storage Association (AMSA)
  • Canadian Trucking Alliance (CTA)
  • Women In Trucking Association (WIT)
  • Institute of Advanced Motorists (IAM)
  • Association of Information Technology Professionals
  • American Marketing Association
  • International Council of Nurses
  • Logistics Officers Association (LOA)
  • Transport Workers’ Union of America (TWU)
  • Truckers Against Trafficking (TAT)

Certifications

  • Federal Motor Carrier Safety Administration (FMCSA) Hours of Service Compliance
  • Certification in ELD Operation & Compliance
  • Project Management Professional (PMP)
  • Professional Safety Driver Program (PSDP)
  • CompTIA Security+
  • Salesforce
  • HAZMAT Endorsement for CDL
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)
  • Transportation Worker Identification Credential (TWIC)

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