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Skills

  • RFI Scanners
  • Extreme weather adaptability
  • Team building
  • CCTV
  • Advanced de-icing fluid application
  • Planning and coordination
  • Inventory management and cost control
  • De-icing process documentation
  • MS Office
  • Process improvement

Work Experiences

  • Aligned operational standards with the latest FAA regulations.
  • Assisted with the implementation of coordinated resulting in category for metric operations.
  • By troubleshooting systems and reducing black box replacement maintenance, I was able to effectively cut costs.
  • Boosted de-icing readiness ratings by 33%.
  • Adopted better fluid management protocols.
  • Achieved annual savings of $17.
  • Answered 11 phone calls per 6 months to assist customers.
  • Collaborated with ground operations team and flight crew to coordinate de-icing activities, reducing aircraft wait times by 72% during 2021.
  • Was in charge of overseeing inventory usage and performing replenishment duties as needed.
  • Achieved on-time aircraft de-icing.

Summaries

  • Achieved rapid de-icing times.
  • Awarded Excellence Award for success in aircraft de-icing.
  • Results-oriented Miscellaneous professional with workflow optimization, stakeholder engagement, and project management strengths.
  • Communicative and team-oriented, with HubSpot expertise.
  • Knowledge of Tableau in depth, as well as budget management and strategic planning abilities.
  • Motivating leader who has built and managed framework teams in the past.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Calibrated de-icing systems.
  • Miscellaneous student seeking hands-on experience through an internship in process improvement.
  • Boosted team productivity by 20%.

Accomplishments

  • Oversaw quality control checks of de-icing equipment, ensuring 2% alignment with FAA safety standards.
  • Documented post-de-icing procedures using Microsoft Excel, reducing reporting errors by 65%.
  • Communicated with operations team to provide real-time status updates on icy runway conditions, improving response timing by 45%.
  • Led ongoing improvements to safety training programs for deicing crew, contributing to a 67% decrease in time to full team certification.
  • Analyzed data from standard to identify areas of improvement in fluid application, proposing changes that led to a 47% reduction in fluid consumption.
  • Planned and led refresher training for crew during mid-season, ensuring retention of essential skills and reducing deicing time by 15%.
  • Proved critical in reducing ground fuel usage associated with pre-flight de-icing by implementing more efficient de-icing fluid ratios.
  • Collaborated with external contractors to manage emergency de-icing services for remote airfields, ensuring continuous operation during extreme snowfall.
  • Improved efficiency in de-icing heavy aircraft by developing a team rotation system, cutting duration by 60%.
  • Carried out de-icing operations in extreme weather conditions, ensuring all team members adhered to protocols, resulting in zero mechanical failures.

Affiliations

  • Proud member of the Aviation De-Icing and Anti-Icing Training Network (DIAN), working closely with peers to refine fluid application methodologies in extreme cold conditions.
  • Participated in the American Association of Airport Executives (AAAE) Safety Certification program, enhancing skills in aviation safety and environmental procedures.
  • Member of the National Business Aviation Association (NBAA) since 2021, contributing to training programs for ground operations safety and efficiency.
  • Secured membership with the International De-Icing Network (IDIN), fostering global best practice sharing surrounding winter airport operations.
  • Attended seminars hosted by the International Civil Aviation Organization (ICAO) focused on risk analysis and response strategies during extreme weather events.
  • Member of the Aviation Ground Services Association (AGSA), participating in working groups to streamline operational efficiency during extreme weather peaks.
  • Member of the American Society of Airport Executives (ASAE), with participation focused on the effects of environmental conditions on flight ground servicing.
  • Received on-site de-icing system training facilitated by the Snow and Ice Management Association (SIMA), with a focus on safe, scalable procedures for large commercial operations.
  • Member of the Aerospace Maintenance Council (AMC), contributing to discussions on seasonal safety updates and airport ground handling advancements.
  • Delivered guest lectures on de-icing efficiency at the Aircraft Ground Support Conference in 2016, sharing insights on inventory management and fluid waste reduction.

Certifications

  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • American Academy of Financial Management (AAFM)
  • NASP Certified Aircraft Deicer Safety Coordinator, 2020
  • Airport Ground Deicing and Safety Operations Certification
  • CompTIA A+ Technician
  • Salesforce
  • FAA Certified Ground Icing Management Expert
  • CompTIA Security+
  • SHRM Certified Professional (SHRM-CP)

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