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Skills

  • Market research and analysis
  • Lead prospecting
  • Lead generation
  • Account management
  • Key account management
  • Product promotions
  • Account development
  • Product positioning
  • Network development
  • Standard marketing

Work Experiences

  • Conducted market research to target Miscellaneous clients.
  • Achieved a 9% reduction in churn rate.
  • Used QuickBooks to keep track of important account and sales information in the company database.
  • Achieved a 51% boost in client re-engagement.
  • Collaborated with retail representatives to improve product presentations and advertising collateral in order to increase sales.
  • Closed deals valued at upwards of $17.
  • Managed Microsoft Excel inventory to improve sales pitches and closed more than 14 sales in the past year.
  • Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
  • Created and used procedure reports to assist leadership in making key decisions and exceeding operational goals.
  • Interacted with difficult accounts, assisting in the development of long-term relationships and increasing revenue opportunities.

Summaries

  • Achieved results in the past year.
  • Achieved and exceeded sales targets.
  • Exceptional at acquiring new customers and maintaining existing accounts to ensure consistent revenue growth.
  • Achieved a 55% boost in lead generation.
  • Talented sales representative with a proven track record of generating leads and over 15 years of experience.
  • Dedicated, articulate, and tenacious sales professional with a track record of exceeding goals through the use of strategy and advanced people skills.
  • Professional with process improvement and strategic planning expertise who is organized and resourceful.
  • Schedule flexibility and the ability to travel up to 7% of the time.
  • Achieved top-tier results.
  • Within Miscellaneous, senior Sales Account Specialist and outstanding performer in strategic planning and budget management.

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Analyzed key performance indicators (KPIs) to refine go-to-market strategies that led to a 43% increase in deal closings.
  • Collaborated with marketing and product teams to develop training materials that improved client product adoption by 37%.
  • Led sales automation initiatives that increased lead qualification productivity by 18% and boosted team win rates by 63%.
  • Created data-driven sales performance scorecards, improving territory planning and resulting in a 37% year-over-year sales increase.
  • Implemented competitive insights research that helped tailor sales strategies and resulted in a 30% increase in win rate over competitors.
  • Proactively scouted for new market opportunities that resulted in a 8 increase in monthly recurring revenue.
  • Leveraged Asana to automate parts of the sales cycle, reducing administrative time by 47% and improving team efficiency.
  • Supported a sales team in exceeding quarterly sales targets by 46% through effective pipeline management and lead prioritization.
  • Used client satisfaction surveys to drive improvements in service delivery, increasing Net Promoter Score (NPS) by 9 points.

Affiliations

  • Consultative Sales Certification Program (CSCP)
  • American Society for Quality (ASQ)
  • Revenue Collective (RC)
  • Strategic Account Management Association (SAMA)
  • Society of Human Resource Management
  • Direct Marketing Association (DMA)
  • National Association of Sales Professionals (NASP)
  • Certified Sales Leadership Professional (CSLP)
  • Customer Service Institute of America (CSIA)
  • Salesforce Trailblazer Community

Certifications

  • Customer Success and Retention Specialist Certification - Lakeside Partners
  • Project Management Professional (PMP) - Project Management Institute
  • Certified Professional in Sales Analytics - Ironclad Systems
  • Certified Business Relationship Manager (BRM) - method
  • Leadership in Sales Certification - system
  • CRM Certification Program - procedure
  • Certified Negotiation Expert (CNE) - procedure
  • Certified Digital Marketing Professional (CDMP) – Digital Marketing Institute
  • CompTIA A+ Technician
  • Google Ads Certification - Google Skillshop

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