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Skills

  • DB2
  • JavaScript
  • UNIX (Sun, HP, AIX)
  • CISCO Certified Network Associate (CCNA)
  • SourceSafe
  • Operational planning
  • Personal Computers
  • Knowledge of streaming video platforms
  • Information Systems Integrity
  • Business operations

Work Experiences

  • Made a change.
  • Created and updated accurate network documentation and Visio diagrams to ensure that management had a thorough understanding of the organization's requirements.
  • Provided senior technical support to both in-house staff and user departments for all network applications.
  • Was in charge of the project.
  • Installed data and telephone cable lines between residential and commercial buildings and outside underground or pole lines.
  • Worked with a web developer to complete a proof-of-concept thin-client web framework for enterprise intelligence applications under a tight deadline.
  • Collaborated with metric customers to determine their needs and deliver system service.
  • Was in charge of putting the new mainframe development project into action.
  • Was able to communicate
  • Was in charge of the interface.

Summaries

  • Collaborate with commercial lenders to achieve sales targets.
  • Service-driven
  • Cable Installation Technician with over 12 years of experience in cabling infrastructure installation.
  • Professional with over 9 years of experience in project management and process improvement initiatives across the enterprise.
  • Developer with extensive experience in the design, development, and implementation of interactive websites.
  • Cable Installation Technician with 2 years of successful strategic planning and process improvement experience.
  • Innovative
  • Expertise in overseeing product development from concept to completion, including packaging design, marketing, and promotional materials.
  • Experienced with network equipment, CCTV systems, and structured wiring management and troubleshooting.
  • Adaptable, tenacious, and capable project manager with over 13 years of experience leading teams, resolving conflicts, networking with prospects, and managing budgets to maximize profits.

Accomplishments

  • Performance Management: Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles.
  • Optimized the layout and routing of cables in confined spaces to ensure both safety and functionality, reducing workspace accidents by 25% over 18 months.
  • Conducted troubleshooting to identify and resolve signal loss, saving the company approximately $3 in customer service repairs annually.
  • System Designed IT support strategy that clearly defined workflow between external clients, application teams, and infrastructure team.
  • Proactively escalated unresolved technical issues to the relevant departments, resulting in a 24% improvement in response times.
  • System Integration: Established compatibility with third party software products by developing program for modification and integration, decreasing costs by 18%.
  • Disaster Recovery Planning: : method system Technical Support:: standard procedure
  • Program Requirements: Wrote program requirements which succeeded in metric.
  • Participated in an Construction certification course, upgrading skill set to include the latest advancements in coaxial and fiber optics technology.
  • Performed post-installation follow-ups with clients to ensure all systems were functioning optimally, leading to a 22% reduction in service ticket requests.

Affiliations

  • Toastmasters
  • Fiber Broadband Association - Member
  • Professional Electronics Installers Association (PEIA)
  • Rotary International
  • Participation in standard for Electricians and Technicians
  • Broadband Premises Installation & Service Technician Certification
  • Tower Climbing Safety and Rescue Certification from procedure
  • International Brotherhood of Electrical Workers (IBEW)
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Red Hat Certified Engineer (RHCE)
  • ETA International Journeyman Certified Electronics Technician (CET)
  • Salesforce
  • Certified Premises Cabling Technician (CPCT) by Meridian
  • CompTIA Network+ Certification
  • CompTIA A+ Certification
  • CompTIA Server+ Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Corning Fiber Optic Training Program

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