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Skills

  • Organization
  • Patient care
  • Efficient Problem Solving
  • System integration
  • Supervision
  • Process improvement
  • Change Management
  • ServSafe
  • Client relationship building
  • Team management

Work Experiences

  • Kept the food preparation areas clean, sanitized, and well-organized.
  • Quickly distributed food to the wait staff in order to provide excellent customer service.
  • Achieved media coverage.
  • Achieved a 42% reduction in compliance issues.
  • Approved 8 capital expenditure requests.
  • Completed project by the end of 2019.
  • Contributed to 9 in additional annual revenue.
  • Accelerated completion times by 31%.
  • Prepared food in batches using standard recipes.
  • Completed 6 client projects on time.

Summaries

  • Level 5 Associate with 17 years of successful risk assessment and stakeholder engagement experience.
  • Achieved tighter operational controls.
  • Collaborative Level 5 Associate with experience in leading multi-functional teams, increasing both project efficiency and success rates. Recognized for excellent mentorship that resulted in 7 internal promotions within three years.
  • Collaborated with leadership to secure investments of $18.
  • Costs were consistently reduced while profits were increased.
  • With 4 years of experience serving initiative food, capable Level 5 Associate.
  • Professional who is conscientious and self-directed and excels at working quickly and independently.
  • Capable of complex project management.
  • Accomplished Level 5 Associate skilled in contract negotiation and project leadership, including managing system migrations with no service disruptions. Successfully reduced report preparation times by initiative per month, enabling data-driven decision-making.
  • Client-focused Level 5 Associate skilled in relationship management.

Accomplishments

  • Analyzed sales data from Jira CRM, leading to a 22% better targeting strategy for customer retention.
  • Led company-wide change management initiatives, resulting in 82% faster adoption of new processes and tools.
  • Resolved 9 client escalations, resulting in a 74% improvement in customer satisfaction over one year.
  • Streamlined workflows, cutting down administrative overhead by 77% and enhancing cross-functional collaboration.
  • Collaborated with team of 13 in the development of initiative.
  • Negotiated new vendor agreements resulting in $5 savings annually while maintaining product quality.
  • Reduced operational costs by 48% through data-driven decision-making and process optimization.
  • Implemented automated reporting tools, which reduced reporting time by 15 hours weekly and increased visibility into key metrics.
  • Led a cross-departmental team responsible for improving overdue payments, contributing to a cash flow improvement of $5 per quarter.
  • Developed and implemented customer retention strategies that improved repeat business by 85% over 6 months.

Affiliations

  • Supply Chain Council (SCC) - Supply Chain Optimization Specialist
  • American Society of Safety Professionals
  • Project Management Institute (PMI) - standard
  • American Medical Informatics Association
  • International Council of Nurses
  • Analytics Society - Performance Metrics and Reporting Expert
  • American Marketing Association
  • Association for Supply Chain Management (ASCM) - Scrum Master
  • Association of Management Consulting Firms (AMCF) - Member since 2020
  • Society of Human Resource Management

Certifications

  • CompTIA Project+
  • Certified Public Accountant (CPA)
  • Certified ScrumMaster (CSM)
  • Certified Technical Professional Salesperson (CTPS)
  • Microsoft Office Specialist: Excel Associate Certification
  • Professional in Business Analysis (PBA) Certification
  • First Aid/CPR Certified
  • Certified Business Analysis Professional (CBAP)
  • Lean Six Sigma Green Belt Certification
  • Certified Information Security Manager (CISM)

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