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Skills

  • Investigative case management
  • Surveillance monitoring
  • Litigation support
  • Stakeholder relationship management
  • Fugitive location
  • Accurate documenting
  • Case turnaround optimization
  • Ethical and Professional Conduct
  • Advanced problem solving
  • Communications

Work Experiences

  • Compiled comprehensive reports on stakeholder engagement cases, resulting in program recognition from Outstanding Service Award.
  • Achieved improvement over several months.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Compiled comprehensive reports on budget management cases.
  • Solved framework issues, improved operations, and provided excellent customer service.
  • Assumed responsibility for organizing framework archives.
  • Saved $7 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved metric through interviews.
  • Analyzed 17 samples of forensic evidence.
  • Assisted in the investigative review of digital communications.

Summaries

  • Collaborative Assistant Investigator with a focus on working with local agencies, achieving a 27% improvement in investigation collaboration.
  • Assistant Investigator specializing in case management and forensic analysis, with a strong ability to lead teams and deliver method-driven reports.
  • Assistant Investigator with strong technical skills.
  • Within Miscellaneous, senior Assistant Investigator and outstanding performer in strategic planning and client relations.
  • Assistant Investigator with a passion for uncovering the truth, specialized in witness statement analysis and cross-verification techniques.
  • Achieved critical breakthroughs.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Assisted in court-based investigations.
  • Costs were consistently reduced while profits were increased.
  • Assistant Investigator with a focus on team coordination and leadership, delivering departmental improvements by 53%.

Accomplishments

  • Led financial investigation efforts, uncovering embezzlement of 5, leading to successful recovery and legal action.
  • Resolved product issue through consumer testing.
  • Trained junior investigators in surveillance techniques and data management, improving overall case resolution rates by 82%.
  • Conducted surveillance monitoring for 7 hours over a 18 months, leading to the collection of critical evidence in 10 cases.
  • Developed and implemented enhanced interview techniques, improving suspect confession rates by 16%.
  • Collaborated with federal agencies to identify vulnerabilities in existing security protocols, reducing security breaches by 22%.
  • Proactively identified unconventional methods of operation within criminal networks, anticipating illegal activity in two years.
  • Spearheaded the development of investigation guidelines, ensuring compliance with all regulatory requirements and boosting case closure rates by 17%.
  • Monitored and assessed CCTV footage, detecting key individuals and events that were crucial for case resolutions.
  • Provided litigation support during the prosecution of complex cases, resulting in a 20% increase in successful convictions.

Affiliations

  • Federal Law Enforcement Officers Association (FLEOA)
  • Rotary International
  • Toastmasters
  • Collaborator at framework Criminal Investigation Research Lab
  • High Technology Crime Investigation Association (HTCIA)
  • International Association of Administrative Professionals
  • National Association of Investigative Specialists (NAIS)
  • Association for Computing Machinery
  • International Council of Nurses
  • National White Collar Crime Center (NW3C) Affiliate

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Cisco Certified Network Associate (CCNA)
  • Professional Certified Investigator (PCI) - standard
  • Microsoft Certified Systems Engineer (MCSE)
  • Legal Information Security & Forensics Certification - framework
  • Certified Public Accountant (CPA)
  • National Missing and Unidentified Persons System (NAMUS) Certification - NamUs
  • Google Certified Professional Cloud Architect
  • Advanced Certificate in Cyber Investigations - McAfee Institute
  • NRA Law Enforcement Firearms Instructor - National Rifle Association

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