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Skills

  • Community resource referral knowledge
  • Quality of life guidelines
  • Client confidentiality management
  • Motivational interviewing
  • Process improvement
  • Assessing needs
  • Operational improvement
  • Goal setting
  • Supervision
  • Social history intake procedures

Work Experiences

  • Connected clients with essential services.
  • Collaborated with interdisciplinary teams from Raleigh.
  • Created an internal database.
  • Achieved a 25% satisfaction rate post-resolution.
  • Achieved reduction over three years.
  • Conducted thorough case research.
  • Accessed 18 in resources for underserved populations.
  • Assisted clients in meeting their goals.
  • Delivered evidence-based interventions.
  • Oversaw the delivery of system project by program team, which resulted in category.

Summaries

  • Achieved a 56% success rate in trauma interventions.
  • Accomplished in advocating for vulnerable clients during complex legal proceedings, securing over 6 in essential resources for underserved populations.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Advocated for vulnerable clients during legal proceedings.
  • Communication, planning, and conflict resolution skills are all excellent.
  • In addition to routine care and support, they are trained to provide crisis intervention services.
  • Achieved 26% successful reintegration to community support networks.
  • An experienced social worker who can coordinate services, collaborate with families, and provide ongoing counseling and support.
  • Achieved results over 18 months.

Accomplishments

  • Collaborated with team of 16 in the development of category.
  • Developed comprehensive care plans for 11 at-risk individuals per month, achieving a 57% improvement in service delivery timelines.
  • Mediated conflicts between clients and service providers through effective communication techniques, reducing resolution time by 34%.
  • Resolved product issue through consumer testing.
  • Advised underserved populations on navigating legal and healthcare systems, resulting in the procurement of over 5 in financial aid/resources.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Partnered with mental health professionals to provide wrap-around services, increasing service accessibility for clients by 23%.
  • Facilitated over 6 group therapy sessions per month, improving client mental health outcomes by 83%.
  • Improved team efficiency by 77% through the adoption of new case tracking software, reducing overall case-processing times.
  • Led cross-agency collaborations that resulted in process, helping 5 clients gain access to necessary housing and medical services.

Affiliations

  • Association of Professional Social Workers and Development Practitioners (APSWDP)
  • Collaborative Family Healthcare Association (CFHA)
  • Institute for Community Living
  • Jaycees
  • Society for the Advancement of Violence and Injury Research (SAVIR)
  • National Association for Rural Mental Health (NARMH)
  • American Case Management Association (ACMA)
  • Toastmasters
  • Human Services Network
  • American Marketing Association

Certifications

  • Certificate in Domestic Violence Case Management
  • Child Welfare Specialist Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certification in Conflict Resolution and Mediation
  • Certified in Integrated Behavioral Health
  • Certified Rehabilitation Counselor (CRC)
  • Certified Case Manager (CCM)
  • Behavioral Health Case Management (BHCM) Certification
  • CompTIA Security+
  • Mental Health First Aid Certification

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