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Skills

  • Process improvement
  • Recruitment within translation teams
  • Optimizing translation with machine learning tools
  • Mentoring junior linguists
  • Sourcing and onboarding freelance translators
  • Relationship development
  • Quality control for legal translations
  • Stakeholder collaboration across global offices
  • Computer-assisted translation (CAT) tools proficiency
  • Data-driven translation performance evaluation

Work Experiences

  • Achieved 48% growth in local customer acquisition within the first year.
  • Collaborated with stakeholders from 5 global offices.
  • Achieved President's Club recognition.
  • Collaborated with UX designers to localize user interfaces, improving the user experience for non-English speaking customers and increasing retention rates.
  • Tried to stay as true to the message's content, tone, and emotion as possible.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Collaborated with 17 translation team members.
  • Consistently met aggressive deadlines.
  • Created a scalable translation request tracking system.
  • Delivered mentorship programs for translators.

Summaries

  • Achieved a 56% faster time-to-market.
  • Bringing in-depth cultural context and idiosyncrasies knowledge.
  • Achieved 30% gains in translation quality.
  • Delivered cost reductions of 54%.
  • Within Miscellaneous, senior Translation Manager and outstanding performer in strategic planning and process improvement.
  • Consistently delivered high-quality translations.
  • Accomplished Translation Manager.
  • Boosted customer satisfaction.
  • Over 8 years of experience, I've developed a proven ability to provide translations quickly and accurately.
  • Achieved Excellence Award recognition for Best in Localization in 2020.

Accomplishments

  • Led localization efforts for Tableau, increasing relevant market engagement by 20%.
  • Developed and enforced quality benchmarks, achieving translation accuracy of over 59% and earning team-wide recognition for excellence.
  • Established post-editing processes for machine translations, reducing human proofreading efforts by 80% and improving project completion rate.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Facilitated cross-department communication to streamline translation request intake, improving productivity by 74%.
  • Maximized productivity by designing and automating workflow metrics that allowed translators to process 6 more words per hour.
  • Led the end-to-end management of translation projects spanning 18 markets, ensuring all regional variations were reflected accurately.
  • Reviewed and approved over 10 translations per month, consistently exceeding client expectations on accuracy and timeliness.
  • Documented and resolved system which led to process.
  • Resolved product issue through consumer testing.

Affiliations

  • Connected with American Council on the Teaching of Foreign Languages (ACTFL)
  • Rotary International
  • International Association of Administrative Professionals
  • Affiliate, International Association of Professional Translators and Interpreters (IAPTI)
  • Localization Certification from procedure
  • Engaged in ongoing professional development via ATA Translation Tools Seminar 2021
  • Association of Information Technology Professionals
  • Regular attendee, Adobe Internationalization and Globalization Days
  • European Language Industry Association (ELIA)
  • American Translators Association (ATA)

Certifications

  • Certified Localization Project Lead from the Localization Professional Network
  • Certified Federal Court Interpreter by procedure
  • Project Management Professional (PMP)
  • Advanced CAT (Computer-Assisted Translation) Tools Certification
  • Localization Project Management Certification from GALA (Globalization and Localization Association)
  • Certified Translation Services Manager (CTSM)
  • Diploma in Specialized Translation for Legal, Financial, and Medical Sectors
  • ATA (American Translators Association) Certification for system
  • ServSafe
  • CompTIA A+ Technician

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