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Skills

  • Writing reports
  • 14 WPM typing speed
  • Business correspondence
  • Records management
  • Sage 50 US
  • Customer and client relations
  • Workflow planning
  • Mail handling
  • Social media knowledge
  • Strong organizational skills

Work Experiences

  • Wrote professional memos, letters, and marketing copy to support business objectives and growth.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 3% reduction in the company's travel expenses.
  • Ensured financial accuracy by collecting deposits, fees, and payments.
  • Was in charge of accounts payable and receivable for a system office with a yearly revenue of $14.
  • Prepared and distributed team-based communications to foster collaboration and boost team morale.
  • Opened and properly distributed incoming mail in order to respond to client inquiries more quickly.
  • Planned domestic and international travel, including airfare, hotel reservations, and ground transportation.
  • Effectively interacted with Administration Assistant and Administration Assistant, took detailed notes, and distributed minutes to all attendees in 6 months meetings.
  • Conducted research in order to collect and record process information.
  • Completed special projects on time and on budget, exceeding the goals of both the system department and the organization as a whole.

Summaries

  • With 6 years of experience as Administration Assistant in Columbus, I am organized and hardworking.
  • Highly organized and hardworking, with a clear focus on ensuring that operations are efficient and accurate.
  • Demonstrated ability to solve analytical problems and increase operational efficiency.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Project management and vendor management are examples of areas of expertise.
  • Experienced in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
  • Dedicated administrative professional with a track record of leading administrative teams and delegating tasks to meet operational objectives.
  • Exceptional at adhering to strict financial controls and deadlines.
  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.
  • Reliable secretary with prior front-desk experience, including scheduling and record-keeping.

Accomplishments

  • Implemented a systematic process for organizing incoming invoices, reducing processing time by 75% and improving vendor relationships.
  • Streamlined the procurement process for office supplies, reducing purchasing errors by 79% and cutting supply costs by $8 annually.
  • Managed facilities for the office, ensuring repair requests and safety regulations were addressed within a 15-hour window, reducing downtime by 17%.
  • Managed executive correspondence, drafting and responding on behalf of senior management, leading to a 32% increase in timely communication.
  • Improved office inventory management by developing a color-coded system, leading to a reduced time to identify and order supplies by 72%.
  • Successfully implemented a digital document management system, reducing paper usage and storage costs by 83%, contributing to the company's sustainability goals.
  • Collaborated with finance department to process over 13 of monthly invoices, improving invoice cycle time by 77% and limiting late fees.
  • Conducted regular inventory audits using Jira, decreasing stock discrepancies by 66% and increasing order accuracy.
  • Drafted, reviewed, and distributed internal communications, ensuring timely and accurate dissemination of information to over 11 staff members.
  • Documented and resolved metric which led to category.

Affiliations

  • Certified member of the National Association for Professional Women (NAPW) in an administrative function
  • Toastmasters
  • Professional affiliate of the Association of Executive and Administrative Professionals (AEAP)
  • Rotary International
  • Freemason
  • Member of the National Contract Management Association (NCMA) for administration assistance in procurement
  • Member of the Association of Professional Office Managers (APOM) focusing on workflow efficiency
  • Member of the Business Information and Administrative Services Network (BIASN)
  • Trained through the Certifying Association of Administrative Professionals (CAAP) for document control
  • Member of the National Notary Association, certified in Denver

Certifications

  • Google Workspace (formerly G Suite) Certification for Administrators - Atlanta
  • Certified Talent Optimization Specialist - Cedar Works
  • Google Calendar Productivity Mastery - 2024
  • HubSpot Certification for Content Marketing and CRM Tools - 2015
  • Certified Meeting Professional (CMP) - 2020
  • Microsoft Office Specialist (MOS) Certification in Outlook and Excel - 2015
  • Salesforce
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Public Accountant
  • QuickBooks Certified User framework

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