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Skills

  • Human resources management
  • Relationship development
  • Recruitment
  • Customer service
  • Project development
  • Business operations
  • Time management
  • Team management
  • Regulatory compliance
  • Employee retention strategies

Work Experiences

  • Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
  • Developed systems and procedures to improve operational quality and team efficiency while delivering business strategy.
  • Upheld high leadership standards for employees, consistently leading by example to achieve best-in-class procedure results.
  • Oversaw the efficiency of cross-functional collaboration and data analysis on process shift, supervising 7 employees.
  • Successfully managed purchasing, sales, marketing, and customer account operations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Kept track of 10 employees' daily activities and devised plans to address issues that resulted in initiative.
  • Increased profits by 14% in one year through a restructure of the business line.
  • Organized 6 months leadership workshops to teach team members about productivity best practices.
  • Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.

Summaries

  • Center Store Manager with 11 years of successful risk assessment and budget management experience.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Expert in procedure industry protocols with a track record of successfully leading shifts while providing excellent guidance and employee leadership.
  • Strengths in vendor management and strategic planning backed up by Miscellaneous training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • 15 years of strategic Center Store Manager experience leading and overseeing process and procedure business activities.
  • Offering cross-functional collaboration and process improvement, meticulous leader and strategic planner with broad managerial acumen.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Center Store Manager who is meticulous and has 6 years of metric experience.
  • Veteran Center Store Manager with exceptional performance reporting and risk assessment abilities.

Accomplishments

  • Implemented revised inventory tracking system, reducing discrepancies between reported and actual stock levels by 18%.
  • Introduced a shelf replenishment protocol that improved restocking efficiency by 15% and minimized product shrinkage.
  • Lead negotiations with vendors to ensure supply chain efficiencies, reducing lead times by 26% without impacting product availability.
  • Increased employee engagement by 79% after launching a performance recognition program tied to specific operational goals.
  • Collaborated with suppliers to introduce new product lines, driving a 32% growth in category sales within several months.
  • Designed and installed custom planograms which elevated the visibility of high-margin products, boosting profits by 18%.
  • Led cross-functional teams in orchestrating layout changes, increasing customer satisfaction scores by 42%.
  • Partnered with district managers to standardize operational procedures across multiple store locations, resulting in a 46% improvement in compliance.
  • Improved store financial performance by driving initiatives that increased product turnover rate by 33% within three years.
  • Played a key role in launching and managing promotional campaigns that increased overall store sales by 70% during metric.

Affiliations

  • Toastmasters
  • Society of Women Engineers
  • International Council of Shopping Centers (ICSC)
  • Advanced Training in Salesforce Retail Management
  • Community Outreach Program with Harbor & Co.
  • Certified Retail Management Professional 2019
  • International Council of Nurses
  • Disaster Recovery Institute International (DRI) Affiliation
  • Retail Innovation Conference & Expo Attendee
  • Budget and Cash Management Practitioners Group

Certifications

  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Category Manager (CCM) – Category Management Association
  • Vendor Negotiation Specialist (VNS) – Ironclad Systems
  • Salesforce
  • First Aid/CPR Certified
  • Lean Six Sigma Green Belt Certification – initiative, 2021
  • Retail Management Certificate - Western Association of Food Chains (WAFC)
  • Certificate in Retail Analytics – process, 2018
  • CPIM (Certified in Production and Inventory Management) - APICS
  • Retail Waste Reduction Certification – framework, 2015

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