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Skills

  • Client communication and rapport building
  • Knowledge of juvenile justice system
  • Behavioral health data interpretation
  • Engagement of resistant clients in therapy
  • Emotional well-being program development
  • Interdisciplinary team supervision
  • Skilled in intake interviewing
  • Client Retention Strategies
  • Records management
  • Client advocacy and support

Work Experiences

  • Led educational seminars and lectures at local community mental health centers to raise awareness of mental health symptoms and issues.
  • Achieved a 57% reduction in emergency hospitalizations.
  • Achieved results within the past year.
  • Assessed behavioral health needs.
  • Aided over 11 individuals and families in distress.
  • Authored clinical guidelines for telehealth therapy.
  • Prescribed and monitored psychiatric medications and, when necessary, suggested clinical interventions.
  • Was in charge of a caseload of 3 patients who had substance abuse issues as well as co-occurring Axis I and II disorders.
  • Provided comprehensive case management services, which included developing treatment plans and connecting clients and their families with the right resources.
  • Boosted resilience among participants.

Summaries

  • Competent in facilitating family therapies aimed at conflict resolution and improved family dynamics, with positive outcomes evidenced by 74% reduction in conflicts.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved a 51% improvement in overall client symptom reduction.
  • Committed to fostering patient recovery by developing and facilitating mental health workshops that empower clients while educating community members, reaching 16 individuals.
  • Clinical expert in psychiatric assessment and diagnosis, leveraging thorough knowledge of psychopharmacology in the treatment of complex mental health conditions.
  • Covered topics like grief and loss.
  • Collaborated on mental health initiatives.
  • Bringing workflow optimization.
  • Skilled at establishing and maintaining therapeutic relationships as well as assisting patients in achieving their goals.
  • Strengths in budget management and project management backed up by Miscellaneous training.

Accomplishments

  • Trained new hires and mental health interns in patient documentation systems, driving error reduction in case notes by 33%.
  • Collaborated with team of 11 in the development of procedure.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Introduced a trauma-informed care model to outpatient services, leading to a 51% improvement in patient retention rates year-over-year.
  • Successfully treated and stabilized patients during acute mental health crises, achieving a 32% reduction in involuntary holds at Portland.
  • Utilized motivational interviewing techniques to improve patient adherence to treatment plans, leading to enhanced outcomes for 18 clients.
  • Designed and facilitated mental health first aid training sessions, contributing to a 72% improvement in frontline staff's crisis response skills.
  • Supervised and trained junior mental health professionals on crisis intervention strategies, contributing to a 67% reduction in emergency referrals.
  • Reduced patient intake time by streamlining initial mental health assessments using Microsoft Excel tools, improving access to care services by 55%.
  • Piloted a teletherapy option that increased remote access for rural patients by 19% and expanded the clinic's overall client base by 3.

Affiliations

  • American Association for Marriage and Family Therapy (AAMFT)
  • Commission on Accreditation for Marriage and Family Therapy Education (COAMFTE)
  • American Society of Safety Professionals
  • Rotary International
  • National Association of Social Workers
  • Crisis Intervention Team Association (CIT International)
  • Association for Psychological Science (APS)
  • Toastmasters
  • American Medical Informatics Association
  • Division for Clinical Child and Adolescent Psychology (APA – Division 53)

Certifications

  • CompTIA Security+
  • Certified Suicide Prevention Specialist (C-SPS)
  • Apple Certified Associate (ACA)
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Clinical Trauma Professional (CCTP)
  • ServSafe
  • National Certified Counselor (NCC)
  • Certified Telehealth Specialist in Behavioral Health
  • Certified Employee Assistance Professional (CEAP)

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