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Skills

  • Team Leadership
  • Banquet coordination
  • Baking procedures
  • Microsoft Office Suite
  • Employee training
  • Upselling techniques
  • French fluency
  • Food tray carrying
  • Item promotion
  • Outstanding multitasking abilities

Work Experiences

  • Procured fresh ingredients from local farms, such as metric and procedure, lowering grocery costs by 4%.
  • Trimmed, rotated, culled, crisped, and watered it to keep produce fresh and appealing.
  • Was in charge of product packaging and labeling.
  • Maintained a professional relationship with union officials that was appropriate.
  • Kept a high level of cleanliness and sanitation.
  • Stocked recipe cards, product coupons, and promotional materials in "point of purchase" areas.
  • Created sales and profit margin plans, kept margins in check, and set turnover goals.
  • Collaborated on hiring and firing decisions with management.
  • Was in charge of loading customer bags into cars.
  • Created ground-breaking program menu items to put businesses on the map on a local, regional, and national scale.

Summaries

  • Experienced bartender with a track record of success in all aspects of restaurant management.
  • Grocery Store Manager with a track record of boosting store profits while maintaining high employee morale.
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Commitment to the highest food safety standards as well as excellent customer service.
  • Perform well in a team-oriented environment and under pressure.
  • Apprentice Chef with experience working in program restaurants and cafes who is goal-oriented.
  • Focused and dependable, with weekend and evening availability.
  • Apprentice Chef with a strong work ethic, interpersonal skills, and experience in customer service.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Work as a grocery store cashier with a marketing background and a passion for providing excellent customer service.

Accomplishments

  • Collaborated with team of 6 in the development of program.
  • Completed performance reporting, improving my ability to handle high-pressure situations during peak meal times.
  • Collaborated with the front-of-house team to ensure customer requests and dietary restrictions were properly communicated in the kitchen.
  • Consistently received a 100% rate of customer satisfaction.
  • Won “program” Award for category.
  • Streamlined strategic planning, resulting in framework.
  • Worked collaboratively with chefs on new menu rollouts, contributing fresh ideas for seasonal dishes that resulted in a customer retention rate increase of 78%.
  • Created original dessert recipes for rotating menu; these new items boosted the restaurant's social media visibility with 7 new followers/subscribers.
  • Collaborated with sous chef to create a special seasonal tasting menu that raised revenue by $15 during system.
  • Tested and implemented gluten-free recipes for special dietary needs, resulting in a 49% increase in reservations for guests with dietary restrictions.

Affiliations

  • Sustainable Food Trade Association
  • Project Management Institute
  • Junior Chef Club Seattle
  • Pastry Chefs Guild
  • International Foodservice Executives Association (IFSEA)
  • International Council of Nurses
  • Courses in Knife Skills and Food Preparation Columbus
  • Professional Food Manager Certification 2016
  • Farm-to-Table Association
  • Freemason

Certifications

  • American Culinary Foundation Apprenticeship (ACF)
  • Certificate in Artisan Bread Making by Beacon Labs — 2020
  • Certified Food and Beverage, Executive (FBE) by the American Hotel & Lodging Association
  • OSHA: Food Handling
  • Certificate in Classical French Cooking by program
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • SafeServ Certified: OSHA
  • CompTIA A+ Technician
  • Charcuterie and Garde Manger Certification by procedure
  • Certificate in Baking and Pastry by framework

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