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Skills

  • Prioritizing
  • Banquet coordination
  • Baking procedures
  • Process Cuisine knowledge
  • Service industry background
  • Cake decorating skills
  • Creating and running merchandising programs
  • Wine knowledge
  • Daily specials memorization
  • French fluency

Work Experiences

  • Was in charge of product packaging and labeling.
  • Devised efficient employee schedules that ensured coverage during peak periods while reducing labor costs.
  • Stocked recipe cards, product coupons, and promotional materials in "point of purchase" areas.
  • Kept the store floor clear of shopping carts and hand baskets.
  • Was able to quickly and effectively resolve guest complaints.
  • Credit cards, checks, gift cards, and coupons were all processed by me.
  • Maintained a professional relationship with union officials that was appropriate.
  • Was in charge of the grill, stove, and oven, as well as cleaning all of the equipment after each shift.
  • Bussed, cleaned, and set 9 tables to ensure quick turnover and increase the number of covers every three years.
  • Used Asana and QuickBooks to operate commercial cooking and baking equipment.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Store Manager with 9 years of experience in grocery and natural foods stores.
  • Well-versed in the cuisines of category and method.
  • Apprentice Chef is a focused Apprentice Chef who excels at multitasking and providing prompt and courteous service to all customers.
  • Cook maintains a fast-paced environment by skillfully and efficiently preparing meals.
  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Bar Manager with a strong desire to increase revenue and productivity.
  • Strong background in fine dining cuisine, including process and initiative.
  • Expert in fine dining and cheese, as well as extensive wine knowledge.
  • Catering support, food preparation, and inventory management skills are exceptional.

Accomplishments

  • Received Lean in food safety, enabling the kitchen to maintain compliance with local health regulations with zero violations.
  • Consistently received a 100% rate of customer satisfaction.
  • Oversaw store renovation and expansion project, which increased revenue by 11%.
  • Supported the head chef by managing the kitchen during service, ensuring all team members kept up with high standards of hygiene and food safety.
  • Worked collaboratively with chefs on new menu rollouts, contributing fresh ideas for seasonal dishes that resulted in a customer retention rate increase of 78%.
  • Collaborated with the front-of-house team to ensure customer requests and dietary restrictions were properly communicated in the kitchen.
  • Implemented an efficient system for labeling and rotating stock, reducing ingredient waste by 17%.
  • Created original dessert recipes for rotating menu; these new items boosted the restaurant's social media visibility with 7 new followers/subscribers.
  • Developed proficiency in system, enabling the kitchen to cater to a greater variety of dietary preferences.
  • Improved team workflow by assisting in creating a more efficient ingredient storage system, reducing food spoilage by 28%.

Affiliations

  • Professional Culinary Alumni Association
  • Association for Supply Chain Management (APICS)
  • Club Managers Association of America (CMAA)
  • ServSafe Certification 2020
  • Junior Chef Club Seattle
  • Association for Computing Machinery
  • Freemason
  • Lions Club
  • Specialized Apprenticeship Program in Culinary Arts Seattle
  • Society of Human Resource Management

Certifications

  • Safe Food Handler Certificate by metric, 2022
  • Basic Knife Skills Certification by method
  • Food Allergen Awareness Certification by method
  • Certified Personal Chef (CPC) by the United States Personal Chef Association (USPCA)
  • Association for Project Management (APM)
  • SafeServ Certified: Food Handler
  • Professional Chef Certification by program
  • Certified Chef de Cuisine (CCC) by the Canadian Culinary Federation (CCFCC) or equivalent authority
  • Salesforce
  • Certificate in Baking and Pastry by framework

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