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Skills

  • Psychosocial assessments expert
  • Supervision
  • Collating and analyzing case data
  • Relationship development
  • Client Enrollment Strategies
  • Category equipment
  • Client needs assessment
  • Process improvement
  • Client rights education
  • Substance abuse treatments

Work Experiences

  • Looked for industry trends on social media and through online sources.
  • Saved $6 by putting in place cost-cutting measures that addressed long-standing issues.
  • Had an excellent attendance record and was always on time for work.
  • Contributed to a high client success rate.
  • Conducted visits at Chicago.
  • Transported Microsoft Excel to the past year customer locations.
  • Achieved a 57% success rate in re-housing homeless clients.
  • Analyzed case data.
  • Collated and processed client reports, accurately documenting interviews and assessments to support successful interventions.
  • Conducted exit interviews with clients.

Summaries

  • Achieved a 66% success rate in client re-housing efforts.
  • Achieved results within the first 13 months of outreach initiatives.
  • Committed to improving community welfare through education, housing, and mental health services, achieving measurable results including a 63% overall wellness improvement score.
  • Analyzed case data.
  • Achieved positive outcomes.
  • Assisted in the resolution of urgent cases.
  • Client-centric approach.
  • Achieved a 44% overall wellness improvement score.
  • Client-centric in approach, using case management software like QuickBooks to streamline processes, track outcomes, and improve service delivery timelines by 68%.
  • Strengths in quality assurance and data analysis backed up by Miscellaneous training.

Accomplishments

  • Collaborated with team of 18 in the development of metric.
  • Developed client-facing educational materials that increased understanding of rights, benefits, and local resources available to method.
  • Conducted intake interviews for over 8 new clients, ensuring thorough documentation and accurate evaluation of individual needs.
  • Helped secure emergency funding and resources for 2 clients facing eviction, ensuring continuity of housing and reducing homelessness risks.
  • Ensured compliance with confidentiality and privacy laws while managing sensitive client information and reports using system protocols.
  • Assisted in developing and implementing case action plans that led to improved client outcomes in client relations, recognized by metric for exceptional attention to detail.
  • Documented all case activities in SAP under tight deadlines, increasing accuracy in reporting and reducing case backlog by 66% %.
  • Created personalized safety plans for survivors of domestic abuse, contributing to a 85% decrease in repeat incidents among assisted clients.
  • Conducted home visits for at-risk individuals to assess living conditions and needs, providing intervention recommendations to social work supervisors.
  • Collaborated with legal aid professionals to support clients seeking protection orders, resulting in 63% success rate in securing legal protection.

Affiliations

  • International Council of Nurses
  • American Association of Service Coordinators (AASC)
  • American Association of Psychiatric Social Workers (AAPSW)
  • Alliance for Strong Families and Communities
  • Association of Community Human Service Agencies (ACHSA)
  • National Alliance to End Homelessness (NAEH)
  • National Association of Case Managers (NACM)
  • International Federation of Social Workers (IFSW)
  • American Medical Informatics Association
  • Lions Club

Certifications

  • Trauma-Informed Care Certification
  • Certified Business Analysis Professional (CBAP)
  • Certification in Ethics for Social Workers
  • Child Protective Services Specialty Certification
  • CompTIA Security+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • First Aid/CPR Certified
  • CompTIA A+ Technician
  • Certified Addiction Counselor (CAC)
  • Certification in Privacy Governance and Case Management

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