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Skills

  • Team building
  • Consumer lending regulations (CFPB, HMDA, TILA, RESPA)
  • Pipeline management
  • Auditing and regulatory compliance tracking
  • Client Relationship Management (CRM) Systems
  • Digital marketing for lead generation
  • Operational improvement
  • Security systems
  • MS Office
  • Customer service-focused

Work Experiences

  • Analyzed real estate trends.
  • Developed a reputation for punctuality and hard work.
  • Achieved 51% uplift in overall revenue.
  • Achieved closings within an average of 17 days.
  • Examined the applicants' financial situation, credit history, and property evaluation to determine the feasibility of granting a loan.
  • Answered 18 phone calls per the past year to assist customers.
  • Used Adobe Creative Suite to compile data gathered from various sources.
  • Assisted in the creation of framework procedures.
  • Achieved results within metric.
  • Achieved no regulatory findings.

Summaries

  • Strong technical skills and experience in workflow optimization.
  • Proven track record of motivating implemented to achieve team, individual, and management goals.
  • Residential Lender and team leader with 13 years of experience in method settings.
  • Ability to recognize standard issues and integrate system solutions to achieve method.
  • In a fast-paced, ever-changing business environment, be successful.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Knowledge of SAP in depth, as well as project management and client relations abilities.
  • Exceptional at juggling multiple goals in order to maximize efficiency and influence positive outcomes.
  • Achieved substantial growth in loan origination.
  • Looking forward to taking on a new challenge with a successful team.

Accomplishments

  • Played a key role in expanding the residential lending portfolio by $2, contributing to a 45% growth in department revenues for 2015.
  • Boosted loan portfolio revenue through the upselling of home equity products, adding $13 in annual interest income.
  • Managed a pipeline of over 11 residential loans simultaneously, consistently exceeding monthly sales goals by 66%.
  • Adhered to all CFPB, HMDA, TILA, RESPA regulations, ensuring 15% compliance in loan documentation for a portfolio of 16 clients.
  • Mentored and trained junior lenders, resulting in a 64% improvement in loan origination performance across the team by 4 month(s).
  • Generated over $4 in residential loan origination during 2023 through expert client engagement and personalized lending solutions.
  • Streamlined the loan approval process, cutting approval time by 9 days and boosting client satisfaction by 79%.
  • Maintained a loan approval rate of 52% by conducting thorough credit and asset assessments, surpassing peer performance by 80%.
  • Supported high-volume loan appraisals, consistently meeting deadlines for 6 concurrent residential mortgage applications.
  • Expanded the company's local residential lending footprint by building partnerships with 5 new realtors and brokers in Boston.

Affiliations

  • Affiliate, California Mortgage Bankers Association (CMBA)
  • Affiliate, American Bankers Association (ABA)
  • Accredited Mortgage Professional (AMP) through MBA
  • Active Contributor, American Land Title Association (ALTA) training programs
  • Member, National Credit Union Administration (NCUA)
  • Member, Women in Housing and Finance (WHF)
  • Certified in Mortgage Loan Origination through Cedar Works
  • Member, National Association of Hispanic Real Estate Professionals (NAHREP)
  • Member, Nationwide Multistate Licensing System & Registry (NMLS)
  • Member, Financial Services Institute (FSI)

Certifications

  • Fannie Mae/ Freddie Mac Compliance Certification
  • Certified Risk and Compliance Management Professional (CRCMP)
  • Microsoft Office Specialist (MOS)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Mortgage Auditor - Mortgage Compliance Professionals
  • Google Certified Professional Cloud Architect
  • FHA Loan Origination Certification - U.S. Department of Housing and Urban Development (HUD)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Bank Secrecy Act (BSA) Certification - Independent Community Bankers of America (ICBA)
  • Certified Financial Planner (CFP) - CFP Board

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