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Skills

  • Defect monitoring
  • Reducing defect rates through collaboration
  • Communications
  • Business operations
  • Organization
  • Regression testing processes
  • Automation script development
  • Root cause analysis
  • Performance testing using Adobe Creative Suite
  • Data-driven test scripts

Work Experiences

  • Based on functional and technical specifications.
  • Created dashboards to track defect resolution progress, ensuring alignment with release timelines and maintaining transparency.
  • Cut downtime by 24%.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Achieved 62% cross-browser consistency.
  • Conducted root cause analysis of critical bugs, enabling faster resolution times by 16%.
  • Analyzed test results.
  • Assisted in the shift-left testing approach.
  • Decreased issues related to inconsistent testing by 38%.
  • Planned and created test plans for standard projects that used framework and program technologies.

Summaries

  • Consistently achieved product excellence.
  • Collaborative team player.
  • Contributed to faster turnaround for resolving critical issues.
  • Strong manual and automation testing experience.
  • Trainee Quality Assurance Engineer is a methodical Trainee Quality Assurance Engineer with extensive experience in software development processes and testing strategies.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • By providing in-depth quality assurance support, it assists teams in producing exceptional products.
  • Collaborated effectively with development teams.
  • Actively participated in Agile sprint cycles, ensuring quality deliverables through well-coordinated testing processes with development teams.
  • Conducts root cause analysis.

Accomplishments

  • Identified 18 core functional defects in Salesforce, enabling the team to address issues rapidly and enhance system reliability.
  • Provided continuous feedback on user interface performance during usability testing, contributing to a 57% improvement in user experience ratings.
  • Developed automated regression suites that reduced deployment verification time by two years.
  • Successfully reduced the number of open defects in the backlog by 30% through disciplined triage processes.
  • Ensured compliance with security standards during testing of new features in Jira, mitigating potential security vulnerabilities.
  • Performed post-deployment verification and monitored production environments, helping detect and resolve issues within 6 months after releases.
  • Developed and executed over 8 automated test cases using standard, achieving a 78% efficiency improvement in test coverage.
  • Managed the creation of performance test scenarios targeting framework, helping the team optimize system response times by 73%.
  • Contributed to a successful product launch by ensuring all customer-facing critical features passed rigorous QA standards with zero blocker defects.
  • Collaborated with team of 12 in the development of initiative.

Affiliations

  • American Marketing Association
  • National Cybersecurity Association – QA Engineer Divison
  • Inclusive Testing Community
  • QA Symphony Community
  • Project Management Institute
  • Association of Information Technology Professionals
  • Association for Supply Chain Management (APICS)
  • International Association for Quantitative Testing
  • Agile Alliance
  • Jaycees

Certifications

  • Root Cause Analysis Certification from Beacon Labs
  • Microsoft Certified Systems Engineer (MCSE)
  • SAP Test Automation Specialist Certificate
  • Certified Agile Leadership (CAL) from Scrum Alliance
  • Cisco Certified Network Associate (CCNA)
  • Project Management Professional (PMP)
  • ServSafe
  • Certified Professional in Agile Testing (CPAT)
  • First Aid/CPR Certified
  • Certified Software Quality Engineer (CSQE) from ASQ

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