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Skills

  • Planning and coordination
  • Cost reduction strategies
  • Time management
  • Natural foods specialist
  • Team building
  • Culinary arts background
  • Organization
  • Employee retention strategies
  • Insurance billing
  • Bartending certification program management

Work Experiences

  • Checked the temperature levels in the freezer and refrigerator to ensure proper functionality prior to each shift.
  • Consistently hit monthly profit targets.
  • Kept track of business levels and realigned team positions to ensure that customer demands and patronage patterns were met to the best of my ability.
  • Achieved 16 years of incident-free operation.
  • Championed an initiative to streamline back-of-house operations, decreasing stock-taking time by 65% and improving accuracy.
  • Contributed to year-on-year revenue growth of 41%.
  • Achieved results over 13 months.
  • Boosted overall presentation scores by 68%.
  • Achieved President's Club for consistently exceeding monthly sales targets and increasing overall bar profitability by 78%.
  • Achieved cost reduction of $15 per quarter.

Summaries

  • Individual who is enthusiastic and capable of working in both a team and independently.
  • Proficient in promoting framework by leveraging cross-functional collaboration and budget management knowledge.
  • Worker with extensive experience in the food and service industries who is resourceful and detail-oriented.
  • High-energy culinary professional with exceptional planning and leadership skills.
  • Accomplished manager known for launching a cocktail menu redesign.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • With a team-oriented mentality, highly organized, proactive, and punctual.
  • Process improvement in method settings and process improvement in risk assessment settings.
  • Proven track record of effective leadership and creative cuisine.
  • Accomplished manager known for launching a cocktail menu redesign that increased high-margin drink sales by 16% within just one quarter.

Accomplishments

  • Collaborated with local vendors to introduce a seasonal craft beer selection, increasing bar revenue by 44% during the period of introduction.
  • Coordinated weekly staff meetings, using performance data to set goals and surpass beverage sales targets by 44% quarter-over-quarter.
  • Took charge of customer relations during VIP events, observing a 52% return rate of high-end clientele who praised personalized service.
  • Implemented cross-training programs for bartenders and waitstaff, improving team adaptability and reducing overall labor costs by 19% over 2 months.
  • Facilitated consistent communication between kitchen and bar operations, reducing service delays by 2 minutes on average during high-volume periods.
  • Optimized seating arrangements and flow of service during high-demand events, leading to a 48% increase in total transaction volume per shift.
  • Introduced dynamic scheduling and shift management software, resulting in a 54% reduction in overtime expenses and improved team coverage.
  • Pioneered a new employee training module that reduced onboarding time by 12 weeks, resulting in enhanced staff preparedness and operational efficiency.
  • Increased table turnover by 65% through enhanced table management skills and increased capability in handling larger crowds during peak hours.
  • Introduced data-driven sales strategies that increased high-margin liquor sales by 64% and helped the venue reach an all-time high in quarterly revenue.

Affiliations

  • Member of Women of the Vine & Spirits, advocating for diversity and inclusion within the bar industry.
  • Speaker at Columbus Hospitality Summit, sharing insights on menu redesign and increasing sales of higher-margin drinks by 42%.
  • Participated in Bar Training and Management seminars through Food and Beverage Management Association (FBMA).
  • Attended regional manager forums hosted by Hospitality Leadership Association (HLA), focusing on team productivity and operational efficiency.
  • Attended Beverage Alcohol Management Conferences, expanding knowledge on legal compliance and new beverage trends.
  • Honored as a top performer in the Bar Operations Certificate Program at Meridian, with focus on cost control and stock management.
  • Certified in Bar Revenue Optimization through Jira, with an emphasis on innovative promotions and customer retention strategies.
  • Member of the Beverage Alcohol Resource (BAR) program, learning advanced mixology techniques and bartending efficiency.
  • Volunteered with local Chamber of Commerce, creating community engagement events that boosted bar traffic by 66% during major holidays.
  • Member of the Bar, Club, and Lounge Association (BCLA), learning strategies for optimizing daily operations and nightlife engagement strategies.

Certifications

  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Association for Project Management (APM)
  • Professional in Human Resources (PHR) - Hospitality Focus
  • Certified Hospitality Department Trainer (CHDT) – initiative
  • Point of Sale (POS) Mastery - Workday Certification
  • TIPS (Training for Intervention Procedures) Certification
  • ServSafe Food Handler Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • RAMP (Responsible Alcohol Management Program) Certification

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