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Skills

  • Database maintenance and enhancements
  • Data collection and analysis
  • Supervision
  • Root cause analysis
  • Cloud platform management
  • Budgets
  • Communications
  • MIS tool training and education
  • Change management planning
  • Data-backed reporting

Work Experiences

  • Investigated and addressed system system issues to improve usability and functionality.
  • Used troubleshooting to fix problems with systems and programs.
  • Presented cost-benefit and return-on-investment estimates to business leaders to help them plan and execute projects.
  • Increased information sharing by improving computer system interfaces.
  • Collaborated in developing data integrity protocols, resulting in a compliance review score of 82% for the Six Sigma standard.
  • Assisted with testing of Power BI upgrades.
  • Accelerated decision making in logistics by 19%.
  • Assisted in deployment of mobile applications.
  • Evaluated and adopted new technologies to meet changing industry needs.
  • Boosted overall accuracy by 72%.

Summaries

  • Over 4 end-users were taught new hardware and software tips.
  • MIS Intern who is rational, critical-thinking, and has 12 years of experience enhancing organizational operations through information systems solutions.
  • Maintaining efficient system systems by leveraging infrastructure and operational knowledge to improve processes is a successful background.
  • Assisted in system migration efforts, reducing operational costs and enhancing efficiency through cloud database solutions. Experienced in translating business needs into technical solutions.
  • Automated data loads.
  • MIS Intern with extensive experience setting up hardware and software components for system users.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Achieved a 21% accuracy boost across platform integrations.
  • Collaborated closely with operations to redesign database queries and reduce system downtime by 56%, improving overall business continuity.
  • Assisted in successful deployment of mobile applications, facilitating expansion into 2 new markets and increasing operational capabilities.

Accomplishments

  • Organized and led training sessions on Power BI usage, improving departmental adoption and reducing onboarding time by 33%.
  • Assisted in translating business needs into technical solutions, resulting in a 61% improvement in project delivery speed.
  • Collaborated with the software development team to refresh UX/UI, improving end-user satisfaction scores by 85% points.
  • Implemented API integration solutions for ServiceNow, increasing operational efficiency by 30%.
  • Optimized internal databases through normalization techniques, enhancing query speed by 19%.
  • Performed data mapping and reconciliation tasks, reducing financial discrepancies by $8 per month.
  • Worked closely with management to assess IT needs, deploying new software that contributed to CPA-level compliance.
  • Led data analysis project that identified inefficiencies, resulting in a 58% cost reduction in IT services.
  • Utilized agile methodologies in managing cross-functional projects, ensuring timely completion by 21% and under budget by $6.
  • Analyzed log data and performance metrics, discovering inefficiencies that reduced server response times by 37%.

Affiliations

  • Association for Supply Chain Management (APICS)
  • Rotary International
  • Open Group Enterprise Architecture (TOGAF) Six Sigma Member Network
  • Certified Information Systems Security Professional (CISSP) Certification Group
  • International Society for Automation (ISA)
  • Society for Management Information Systems (S-MIS)
  • Healthcare Information and Management Systems Society (HIMSS)
  • Information Systems Security Association (ISSA)
  • Toastmasters
  • Institute for Operations Research and the Management Sciences (INFORMS)

Certifications

  • SAP Certified Application Associate - Business Process Integration
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Professional Scrum Product Owner (PSPO)
  • TOGAF Certified Architect
  • Linux Professional Institute Certification (LPIC-1)
  • Amazon Web Services (AWS) Certified Solutions Architect
  • Google Campaign Manager Certification
  • Microsoft Certified: Azure Database Administrator Associate
  • Project Management Professional (PMP)

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