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Skills

  • Built-up roofing (BUR)
  • Adverse weather damage repair
  • Budget oversight on construction projects
  • Crew scheduling
  • Procedure equipment
  • Energy-efficient roofing solutions
  • Cost-saving initiatives in labor and material use
  • Material inspections
  • Problem resolution
  • Regulatory compliance

Work Experiences

  • Addressed wear-and-tear issues.
  • Pre-planning sessions with general contractors were scheduled and attended by me.
  • Assessed customer needs and budgets.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Collaborated with architects and engineers to design and implement custom roofing systems for a Salesforce project, ensuring structural integrity and energy efficiency.
  • Achieved 100% customer satisfaction.
  • Had an excellent attendance record and was always on time for work.
  • Restored the roof on a 15-year-old building, seamlessly blending modern materials into the antique appearance.
  • Achieved a 78% customer satisfaction rate.
  • Achieved network-wide best safety rating for 2019.

Summaries

  • Adept at leading tear-off and preparation crews.
  • Strengths in project management and performance reporting backed up by Miscellaneous training.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Achieved 25% customer satisfaction.
  • Outstanding attention to detail and commitment to completing projects on time and on budget.
  • Completed over 10 emergency roof repairs.
  • A results-driven Roof Technician who coached a team of 6 junior technicians, cutting service call rates by 63% thanks to impeccable installation practices.
  • Collaborated with engineers and architects.
  • Consistently addressed and resolved post-installation concerns.
  • Quality, teamwork, and safe practices are all priorities.

Accomplishments

  • Collaborated with property management teams to provide maintenance answers for over 4 buildings, reducing roof-related complaints by 81%.
  • Collaborated with construction teams to integrate roof design into overall building plans, ensuring structural integrity and long-term durability.
  • Supervised the installation of system insulation materials, improving roof energy-efficiency and lowering tenants' heating and cooling costs.
  • Resolved product issue through consumer testing.
  • Completed thorough roof inspections for potential damage and necessary repairs, extending roof lifespan by an average of 8 years for program.
  • Performed damage assessments on roofs after storm events, providing real-time updates to clients and helping expedite the insurance claim process.
  • Delivered consistent, high-quality roof repairs during emergency situations (e.g., storm damage) for an average of 12 properties each month in 2018.
  • Trained junior roofing technicians on OSHA-compliance procedures, reducing workplace incidents by 54% throughout 2020.
  • Upsold advanced roofing materials and additional services during client consultations, increasing revenue by $4 over two years.
  • Led roofing projects for industrial, commercial, and residential properties, exceeding client expectations and delivering ahead of schedule.

Affiliations

  • Solar Energy Industries Association (SEIA)
  • Green Building Certification Institute (GBCI) Membership
  • Building Envelope Professionals Institute (BEPI) Membership
  • Associated Builders and Contractors, Inc. (ABC)
  • Construction Management Association of America (CMAA)
  • Toastmasters
  • Roofing Contractors Association of Your State Oregon
  • RoofCo USA Contractor Certification Program
  • National Association of Home Builders (NAHB)
  • Society of Women Engineers

Certifications

  • Apple Certified Associate (ACA)
  • Red Seal Roofing Certification – Atlanta (Canada)
  • Energy Auditor Certification – Building Performance Institute (BPI)
  • Certified Public Accountant
  • Firestone Roof System Installer Certification
  • Certified Skylight Specialist – Salesforce
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Solar Energy Technician – Ironclad Systems
  • Google Certified Professional Cloud Architect

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