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Skills

  • Load and Performance Testing
  • Automation framework design using initiative
  • Regulatory compliance
  • Process improvement
  • Organization
  • Resource allocation and project prioritization
  • Customer service
  • Supervision
  • Critical defect identification in early-stage testing
  • Operational improvement

Work Experiences

  • Collaborated with external vendors to ensure all third-party components met company standards, reducing integration issues by 23%.
  • Increased productivity and boosted workflows by effectively resolving program issues with vendor management and project management.
  • Worked with Jira to identify and track defects, as well as assist developers in resolving issues by completing additional tests.
  • Created over 2 test plans.
  • Gathered information on integration issues and vulnerabilities and presented my findings, along with recommendations for improvement.
  • Conducted extensive usability testing on mobile devices running Windows, Android, and iOS.
  • Created an automated testing dashboard using QuickBooks.
  • Achieved zero defects in compliance testing.
  • Acted as liaison between the test and development teams to ensure alignment in testing goals and reducing miscommunication errors by 36%.
  • Championed the transition from manual to automated testing for 17 projects, increasing test coverage from 18% to 45%.

Summaries

  • Achieved zero major issues post-launch.
  • Addressed security vulnerabilities.
  • Complete knowledge of the SDLC.
  • Achieved a 28% improvement in onboarding efficiency.
  • Achieved 56% higher customer satisfaction post-launch.
  • Clear understanding of risk assessment and stakeholder engagement as well as project management training.
  • Desire to apply skills to a new role at Meridian with room for advancement.
  • By providing in-depth quality assurance support, it assists teams in producing exceptional products.
  • Software Testing Lead with 9 years of successful team leadership and process improvement experience.
  • Software Testing Lead is a multi-talented Software Testing Lead who is consistently rewarded for planning and operational improvements.

Accomplishments

  • Developed a test strategy that reduced defect leakage into production by 56% over one year, improving product reliability.
  • Implemented a defect management process using procedure, resulting in faster resolution times and reducing defect backlog by 54%.
  • Collaborated with deployment team for post-production smoke testing, ensuring a seamless user experience for 18 end-users across multiple regions.
  • Streamlined testing procedures across global teams, reducing cross-location testing redundancies and saving an estimated 9 hours per project.
  • Executed stability testing under real-world scenarios, identifying and correcting performance bottlenecks that improved uptime by 21%.
  • Monitored key testing KPIs such as passed test cases, defects opened, and test coverage to inform management and realign test efforts in real time.
  • Partnered with development and product teams to implement automated testing, reducing manual testing time by 22% for Jira.
  • Implemented KPI tracking across all test activities, highlighting areas for improvement and contributing to an 20% reduction in testing bottlenecks.
  • Managed testing resources across multiple concurrent projects, maintaining a 79% on-time delivery rate without compromising quality.
  • Resolved product issue through consumer testing.

Affiliations

  • Certified Instructor in Test Automation from Testing Tools International
  • American Society of Safety Professionals
  • International Association of Administrative Professionals
  • Member of Association for Software Testing (AST)
  • Certified Tester Foundation Level (CTFL) from the International Software Testing Qualifications Board (ISTQB)
  • Active Member of Software Process Improvement Network (SPIN)
  • Active attendee of Ministry of Testing meetups
  • Association for Supply Chain Management (APICS)
  • Test Automation University Contributor
  • Rotary International

Certifications

  • ISTQB Advanced Level Test Analyst by ISTQB
  • Certified Application Security Engineer (CASE) by EC-Council
  • Certified Agile Tester (CAT) by Northwind
  • CompTIA Network+
  • Automation Test Engineer Foundation by Summit Group
  • SAFe 5 DevOps Practitioner by Scaled Agile, Inc.
  • Certified Python Software Tester by Lakeside Partners
  • Katalon Certified Professional by Vantage
  • Cisco Certified Network Associate (CCNA)
  • Certified Selenium Automation Tester (CSAT) by Lakeside Partners

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