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Skills

  • Data entry
  • Flu vaccine program management
  • Vital signs monitoring
  • Supervision
  • Project organization
  • HIPAA compliance
  • Initiative equipment
  • Case management
  • MS Office
  • Multidisciplinary collaboration

Work Experiences

  • Achieved results within the first the past year.
  • Collected patient information for billing and insurance filing by gathering forms, copying insurance cards, and launched.
  • Collected patient specimens, including blood and swabs.
  • Achieved a 64% improvement in satisfaction ratings.
  • Collaborated with multidisciplinary teams.
  • Conducted care quality initiatives.
  • Achieved results in 2019.
  • Assisted in tuberculosis clinic operations.
  • Kept detailed records of test results by entering data and patient information into a computer.
  • Was in charge of preparing and administering medications to help patients with their symptoms.

Summaries

  • Schedules appointments efficiently and keeps track of patient insurance information.
  • Boosted treatment adherence by up to 15%.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Adept at balancing multiple responsibilities.
  • Community Medical Assistant with 5 years of successful budget management and team leadership experience.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Adept at supporting underserved populations.
  • Competent in chart organization, patient room preparation, and laboratory testing and medication administration to support diagnostic processes.
  • Avoided medical supply shortages.
  • Detail-oriented and knowledgeable Community Medical Assistant with strong multitasking and organizational skills who can complete patient-facing and office-based tasks.

Accomplishments

  • Assisted with management of patient flow, ensuring that the clinic was able to see 5% more patients per day while maintaining quality standards.
  • Successfully triaged 13 patients per day, ensuring those with urgent conditions received prompt care, reducing wait times by 17%.
  • Provided first-line care for patients that significantly reduced wait times and improved patient flow, allowing the clinic to serve 11 more patients weekly.
  • Supported a 34% increase in clinic operational efficiency by establishing a quick-check system for routine patient vitals and medical history collection.
  • Provided critical patient education regarding medication adherence, resulting in a 37% decrease in hospital readmission rates.
  • Trained new clinic staff on patient intake procedures, improving the overall efficiency of patient registration by 64%.
  • Utilized medical software like Tableau to efficiently record patient information, improving departmental record-keeping accuracy by 74%.
  • Partnered with local agencies to create and distribute educational materials, increasing knowledge of healthy living practices in target communities by 54%.
  • Coordinated with healthcare professionals to ensure timely administration of flu vaccines, contributing to a 16% increase in community-wide immunization rates.
  • Recognized for exceptional patient care, leading to a 68% improvement in patient satisfaction scores in 2021.

Affiliations

  • National Alliance for Hispanic Health
  • American Public Health Association (APHA) - Community Health Worker Section
  • National Center for Competency Testing (NCCT)
  • Alliance for Community Health Workers
  • American Association of Medical Assistants (AAMA)
  • Freemason
  • Emergency Cardiovascular Care (ECC) Programs
  • American Heart Association (AHA) Basic Life Support (BLS) Certification
  • United Way Health Program Volunteer
  • Association of Information Technology Professionals

Certifications

  • Certified Public Health (CPH) - National Board of Public Health Examiners (NBPHE)
  • CompTIA Network+
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Certified Nursing Assistant (CNA) - initiative
  • Certified Phlebotomy Instructor (CPI) - National Phlebotomy Association (NPA)
  • Certified Health Education Specialist (CHES) - National Commission for Health Education Credentialing (NCHEC)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Public Accountant (CPA)
  • First Aid/CPR Certified

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