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Skills

  • Succession planning
  • Benefits administration
  • Problem resolution
  • Applicant Tracking Systems (ATS) proficiency
  • Customer service
  • Team management
  • Company organization
  • Employee relations management
  • Change Management
  • Recruitment

Work Experiences

  • Achieved faster resolution times.
  • Developed category and method strategies to implement long-term growth initiatives.
  • Educated management on successful policy implementation and enforcement actions to avoid employee legal entanglements.
  • Achieved 72% reduction in overtime costs.
  • Followed the protocol in terms of management tools and procedural accuracy to a tee.
  • Achieved a 63% improvement in compliance.
  • Achieved results over a 2022 period.
  • Evaluated and aligned compensation packages to market in order to attract highly qualified applicants for open positions within the organization.
  • Aligned with initiative by 2019.
  • Oversaw the onboarding and training of over 3 new program employees, ensuring that the company's operations ran smoothly and that production was efficient with qualified candidates every year.

Summaries

  • Within Miscellaneous, senior Human Resources Team Leader and outstanding performer in vendor management and cross-functional collaboration.
  • Achieved 21% ROI on training initiatives.
  • Human Resources Team Leader is a multi-talented Human Resources Team Leader who is consistently rewarded for planning and operational improvements.
  • Driven and decisive, with a strong desire to build and retain high-performing teams.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Balance organizational targets with compliance and employee demands to ensure well-organized and efficient HR operations.
  • Exceptional at bridging the gap between labor and management to achieve goals.
  • Achieved 18% retention over a 8 month period.
  • Industry compliance is something about which I'm well-versed.
  • Avoided costly legal issues.

Accomplishments

  • Collaborated with team of 14 in the development of method.
  • Collaborated with legal and compliance teams to ensure alignment of workplace policies with procedure regulations, leading to 100% audit pass rate.
  • Redesigned HR policies based on feedback and best practices, leading to a decrease in policy-related disputes by 6 incidents annually.
  • Developed diversity and inclusion programs that increased minority representation within the leadership pipeline by 68%.
  • Trained over 2 managers in modern HR policies and leadership best practices, resulting in a 58% improvement in team performance.
  • Utilized employee feedback to redesign the disciplinary process, decreasing disciplinary occurrences by 79%.
  • Directed talent review and succession planning processes, identifying 11 high-potential employees for future leadership roles.
  • Led multiple workforce planning efforts, ensuring optimal staffing levels during peak periods and reducing labor costs by 68%.
  • Partnered with management to create an improved benefits package, resulting in a 80% increased employee satisfaction.
  • Implemented digital performance management tools, improving monitoring of employee development and performance by 85%.

Affiliations

  • Society for Human Resource Management (SHRM)
  • WorldatWork Society of Certified Professionals
  • DIVERSITYINC Best Practices
  • Association for Computing Machinery
  • American Marketing Association
  • National Human Resources Association (NHRA)
  • HR Certification Institute (HRCI)
  • Society of Women Engineers
  • Corporate Recruiters Network
  • National Employment Lawyers Association (NELA)

Certifications

  • Professional in Human Resources (PHR) - Summit Group
  • Strategic HR Leadership (SHRL) - Harbor & Co.
  • Cisco Certified Internetwork Expert (CCIE)
  • Compensation and Benefits Specialist Certification - WorldatWork
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Certified Professional (SHRM-CP)
  • Master Executive Leadership Program - standard / Vantage
  • Salesforce
  • Certified Public Accountant (CPA)
  • Talent Management Practitioner (TMP) | Talent Management Institute

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