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Skills

  • Customer Engagement Improvement
  • Conflict resolution in team settings
  • Customer service
  • MS Office
  • Sales goal achievement
  • Team building
  • First Aid/CPR
  • Proficient in HubSpot
  • Project organization
  • Goal-oriented project execution

Work Experiences

  • Boosted sales by 10 per week.
  • Achieved a 73% increase in regional sales performance.
  • Inspected aisles and category areas for spills or program issues and alerted Shelf Merchandising Specialist for immediate cleanup.
  • Completed physical inventory counts each the past year.
  • Collaborated with the sales team.
  • Totaled customer purchases and meticulously counted back currency and bills to reduce drawer errors by 15%.
  • Collaborated with regional merchandising teams.
  • Achieved a 48% improvement in product arrangement.
  • Achieved a sell-through rate of 25% or higher.
  • Provided excellent assistance and service by carrying packages and bags and securing customer purchases in vehicles.

Summaries

  • Adept in consumer behavior analysis.
  • Achieved 81% accuracy in stock levels.
  • Multilingual individual with a team-oriented personality and the ability to handle a variety of tasks, including shipments and customer payments.
  • Achieved 29% inventory accuracy.
  • Adept at analyzing foot traffic and consumer behavior.
  • Shelf Merchandising Specialist is a multi-talented Shelf Merchandising Specialist who is consistently rewarded for planning and operational improvements.
  • Within Retail, senior Shelf Merchandising Specialist and outstanding performer in quality assurance and client relations.
  • Individual with a strong desire to work hard and a lot of energy.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the framework business.
  • Adept at training teams in best practices.

Accomplishments

  • Launched category display campaigns that exceeded sales targets by 22%, driving brand awareness for SAP.
  • Increased upsell conversion rates by 19% through strategic placement of impulse-buy products at the point of sale.
  • Identified and addressed bottlenecks in merchandising processes, resulting in a 60% faster turnaround time for product restocking.
  • Optimized the merchandising layout to enhance visual appeal, resulting in 61% higher customer engagement according to store feedback in 2023.
  • Coordinated floor resets for Meridian merchandise across 9 retail locations, leading to 25% higher customer satisfaction scores in 2021.
  • Partnered with vendors to ensure timely product replenishment, drastically improving shelf availability and reducing lost sales by 32%.
  • Efficiently managed shelf stocking processes and maintained optimal inventory levels, resulting in a 63% increase in on-shelf availability.
  • Designed and executed tailored merchandising plans for different product categories in Chicago, leading to a 46% higher sell-through rate.
  • Coordinated promotional events with carefully curated product displays, contributing to 19% sales uplift during initiative season.
  • Reduced stock discrepancies by 36% through accurate inventory replenishment and automation of ordering processes using Tableau.

Affiliations

  • National Association of Social Workers
  • Toastmasters
  • Promotional Products Association International (PPAI)
  • Retail Sales Strategy Council
  • National Association for Retail Marketing Services (NARMS)
  • Visual Merchandising and Store Design Group (VMSD)
  • Project Management Institute (PMI)
  • Category Management Association (CMA)
  • Global E-commerce Leaders Forum (GELF)
  • Rotary International

Certifications

  • CompTIA Network+
  • Certified Retail Sales & Merchandising Pro
  • Retail Price Optimization Professional by Beacon Labs
  • Planogram and Product Placement Certification
  • Certified Retail Floor Manager by NRF Foundation
  • Visual Merchandising Certification from process
  • ServSafe
  • Certified Forklift Operator
  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect

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