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Skills

  • Cross-selling Strategies
  • Policy renewal management
  • Data quality verification
  • Operational improvement
  • Claims process collaboration
  • First Aid/CPR
  • Category equipment
  • Client relationship management
  • Data-driven decision making in underwriting
  • Client retention improvement

Work Experiences

  • Collaborated with procedure customers to determine their needs and deliver program service.
  • Based on market analysis.
  • Assessed claim histories and potential exposures.
  • Achieved premium growth surge of over 39% in 2018.
  • Adjusted premium structures for accounts over $13.
  • Conducted risk analyses for C-level executives.
  • Saved $10 by putting in place cost-cutting measures that addressed long-standing issues.
  • Achieved premium expansion of $5 in 2020.
  • Collaborated with product development teams.
  • Achieved more favorable terms.

Summaries

  • Commercial lines expert.
  • Achieved a 81% increase in policy retention rates.
  • Working with metric securities, assessing risks, and implementing optimal investment strategies is something I've done before.
  • Built a book of business worth $3.
  • Achieved growth in 2022.
  • Avoided over $14 in potential losses.
  • Collaborate with members of the team from various disciplines to coordinate investment deals, optimize investment types, find funding, and meet client goals.
  • Achieved a 76% increase in premium growth.
  • Clear understanding of data analysis and quality assurance as well as data analysis training.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Recognized by leadership for maintaining high service standards, receiving President's Club for decreasing broker turnaround times by 51%.
  • Led effort to underwrite a new line targeting Insurance, resulting in incremental premium growth of $8 and establishing the company as a top competitor in the region.
  • Collaborated with cross-functional teams, including risk control and claims, to structure bespoke insurance programs that reduced client exposure by 52%.
  • Managed a multi-million-dollar commercial insurance portfolio with a consistent loss ratio of 28% by intelligently pricing high-risk accounts.
  • Trained and mentored junior underwriters and analysts, resulting in a 23% increase in decision-making accuracy and processing efficiency across the team.
  • Collaborated with team of 7 in the development of process.
  • Instrumental in the launch of a new commercial package product, acquiring 15 new policyholders in the first the past year, and increasing overall growth in that segment.
  • Generated $12 in new premium revenue through industry-specific seminars that educated brokers on emerging market risks and tailored coverage options.
  • Resolved product issue through consumer testing.
  • Reduced commercial lines claim frequency by 37% through the implementation of enhanced monitoring and early intervention strategies.

Affiliations

  • National Association of Mutual Insurance Companies (NAMIC)
  • American Insurance Association (AIA)
  • International Association of Administrative Professionals
  • American Risk and Insurance Association (ARIA)
  • Chartered Property Casualty Underwriters (CPCU) Society
  • Freemason
  • Jaycees
  • Associated Risk Managers International (ARMI)
  • Society of Human Resource Management
  • Insurance Institute of America (IIA)

Certifications

  • Commercial Lines Coverage Specialist (CLCS) – category
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Insurance Counselor (CIC) – 2023
  • Cisco Certified Internetwork Expert (CCIE)
  • Compliance, Regulatory Criteria in Insurance Certificate – Denver
  • Risk and Insurance Management Society Fellow (RIMS Fellow) – Chicago
  • Certified Public Accountant (CPA)
  • Associate in Commercial Underwriting (AU) – system
  • Emerging Risks and Crisis Management Certificate – Northwind

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