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Skills

  • Regulatory compliance understanding
  • Customer service
  • Supervision
  • Client relationship management
  • Predictive analytics for risk assessment
  • Cross-selling Strategies
  • Leadership and team management
  • Regulatory compliance
  • Premium and loss ratio management
  • Legal and Compliance collaboration

Work Experiences

  • Collaborated with product development teams.
  • Adjusted premium structures for accounts over $13.
  • Achieved Innovation Award for outstanding underwriting excellence.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Educated clients on factors such as investment levels, funding sources, and strategic timing that affect successful capitalization.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Avoided losses of $3.
  • Achieved loss ratios of under 68% %.
  • Aligned policies with regulatory standards.
  • Consistently exceeded sales goals by 16% each year.

Summaries

  • Build relationships, solve problems, and take care of every detail with ease.
  • Achieved a 76% increase in premium growth.
  • Commercial underwriting professional.
  • Achieved over 69% team improvement in underwriting accuracy.
  • Achieved operational efficiency improvements.
  • Achieved a 81% increase in policy retention rates.
  • Senior Commercial Lines Underwriter is a multi-talented Senior Commercial Lines Underwriter who is consistently rewarded for planning and operational improvements.
  • Strengths in risk assessment and vendor management backed up by Insurance training.
  • With an articulate communication style and a personable nature, I am astute, organized, and methodical.
  • Achieved consistent profit growth.

Accomplishments

  • Successfully negotiated terms on complex, high-risk policies involving premium value of $17 and secured coverage options for non-standard risks.
  • Refined underwriting decision matrixes, reducing high-risk account losses by 44% while increasing overall policy profitability across the portfolio.
  • Improved underwriting cycle times by 58% by deploying lean process improvements and eliminating bottlenecks in the submission underwriting pipeline.
  • Spearheaded an initiative to automate the renewal process using Asana, reducing manual processing time by 31% and improving accuracy.
  • Achieved customer retention levels of 59% by proactively identifying renewal needs and providing tailored risk solutions in collaboration with brokers.
  • Enhanced underwriting processes by implementing a risk-based pricing model that lowered the premium decline rate to 76% while increasing profitability.
  • Created and implemented a broker training program, resulting in more accurate submissions and a 51% reduction in underwriting revisions.
  • Recognized by leadership for maintaining high service standards, receiving President's Club for decreasing broker turnaround times by 51%.
  • Collaborated with team of 7 in the development of process.
  • Managed a multi-million-dollar commercial insurance portfolio with a consistent loss ratio of 28% by intelligently pricing high-risk accounts.

Affiliations

  • American Marketing Association
  • Association of Corporate Counsel (ACC)
  • Cyber Risk Management Association (CRMA)
  • Casualty Actuarial Society (CAS)
  • United States Insurance Association (USIA)
  • Society of Women Engineers
  • Cybersecurity and Infrastructure Security Agency (CISA) Professional Network
  • American Insurance Association (AIA)
  • Freemason
  • Toastmasters

Certifications

  • Certified Risk Manager (CRM) – Raleigh
  • Professional Risk Manager (PRM) – process
  • Claims and Loss Control Specialist (CLS) – 2020
  • Commercial Underwriting Excellence Certificate – Boston
  • Reinsurance Specialist Certification – method
  • CompTIA Security+
  • Leadership Development Program Certificate – Beacon Labs
  • Associate in Risk Management (ARM) - 2022
  • Certified Public Accountant (CPA)
  • Google Certified Professional Cloud Architect

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