Skip to content
Rocket Resume Logo

Insurance Receptionist Resume Builder

Insurance Receptionist resumes made

Get started

Rocket Resume helps you get hired faster

Everything you need to write your Insurance Receptionist resume, in one place
GET STARTED

Resume templates recruiters love

Choose one of these templates or build your own using Rocket Resume's advanced resume template editor

Build your own template

Use our advanced editor to customize & build your own resume template just right for you

Build your own template

What's your education level?

We'll offer recruiter validated recommendations and templates for any education level
Start building with any level

Check out what our users are saying

“Amazing Service!”
Rachel B.
Rachel B.Applying for grad programs.

I think this was an amazing service. I really appreciated the reasonable price to build my resume. I will definitely use this service again when I start job-shopping after graduation. Thank you so much for helping me build a resume!

“Wonderful Product”
Sheila J.
Sheila J.Helped me get my first job!

This app is perfect. It helped me get my first job. I will use Rocket Resume again whenever I need it. I will recommend to all my friends and family.

“Rocket Resume made me stand out!”
Amber P.
Amber P.Career translated.

I love Rocket Resume! It helps me put my ideas and career into perfectly explained words that the bots didn't reject. They make your resume stand out from the crowd! Thanks!

“Hired! I got the job!”
Jen P.
Jen P.I'll be back!

Wish me luck! I'm hired! I got the job! Thank you very much for your help. I'm sure I'll be back!

“Perfect!”
Adam G.
Adam G.I landed it!

You guys did everything right when it comes to creating a resume. It was perfect! Thank you so much for your help. UPDATE: I landed it!

“The best service!”
Jonathan J.
Jonathan J.Got the job!

That was the best service I've ever used! Built a resume with your help, got the job! Should I need to recreate a resume, I will be back.

“Fantastically useful!”
Oscar H.
Oscar H.Easy and convenient.

I found a job! And, sincerely, I found Rocket Resume to be fantastically useful and very very user-friendly. And so, putting together was very very easy. So, I can't Thank Rocket Resume enough for how easy and convenient it was to use Rocket Resume. Thank You Very Very Much!

“Fast and Easy”
Stacy E.
Stacy E.Affordable price.

I think this was an amazing service. I really appreciated the affordable price to build my resume. Thank you so much for helping me build a resume so fast and easy.

“Super easy”
Whitney
WhitneyFriendly support.

I found this super easy to use and made creating a resume fun and easy and their support was very friendly.

Ready to start building your resume?

How much experience do you have? We'll offer custom-tailored recommendations to help you build the Insurance Receptionist resume
Start with your experience

Insurance Receptionist resume examples

Browse sample Insurance Receptionist resumes and use them to write yours faster
Use this template
Novel
Novel, 1 of 8
Browse resume templates

Insurance Receptionist resume examples

We'll save these examples for when you're ready to get started

Skills

  • Cash Handling
  • Understanding of medical terms
  • Patient contact
  • Proficient in Microsoft Excel
  • Insurance Verification
  • Appointment scheduling
  • Communications
  • Client confidentiality
  • Front desk operations
  • MS Office

Work Experiences

  • Addressed inquiries during the first point of contact.
  • Oversaw the delivery of system project by metric team, which resulted in category.
  • Boosted front desk sales conversions by $8 in the past year.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Coordinated with insurance adjusters.
  • Collaborated with billing and claims departments.
  • Achieved successful authorization of services.
  • Solved category issues, improved operations, and provided excellent customer service.
  • Had an excellent attendance record and was always on time for work.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Achieved a 66% reduction in claims errors.
  • Adept at telephone triage.
  • Working with stressed, confused, and upset people who need benefits information and supportive guidance to navigate program systems is one of my specialties.
  • Achieved a 21% faster insurance claim turnaround.
  • Hardworking Insurance Receptionist with 15 years of telecommuting experience meeting customer needs.
  • Adept at checking client eligibility.
  • Advanced in creating organized, efficient workflows for busy reception areas, improving record accessibility and reducing wait times by 31% for incoming clients.
  • Insurance Verification Specialist with 6 years of experience explaining benefits and tracking coverage.
  • Within Miscellaneous, senior Insurance Receptionist and outstanding performer in risk assessment and vendor management.

Accomplishments

  • Consistently met or exceeded quarterly targets of client follow-ups, potentially increasing client engagement and renewals by 57%.
  • Led a front-office initiative that automated appointment scheduling, reducing manual errors by 82% and improving client satisfaction.
  • Provided front-line technical support for clients navigating online insurance claims submissions, reducing follow-up inquiries by 23%.
  • Managed call volumes exceeding 11 inquiries per day, directing complex queries to appropriate departments with a response rate of 38% within two years.
  • Verified insurance information and processed claims for 7 clients daily, maintaining a 59% accuracy rate.
  • Received Outstanding Service Award for increasing policy renewals by 52% through proactive client follow-ups.
  • Documented and resolved initiative which led to process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Successfully maintained a work accuracy rate of 17% by ensuring all data entry tasks were reviewed for errors and discrepancies.
  • Received OSHA in insurance processing and compliance-related tasks, ensuring adherence to regulatory standards.

Affiliations

  • American Health Information Management Association (AHIMA)
  • Society of Human Resource Management
  • Society for Human Resource Management (SHRM)
  • Inclusive Workplace Alliance Denver
  • National Association of Professional Women (NAPW)
  • Customer Service Institute of America (CSIA)
  • Toastmasters
  • American Business Women's Association (ABWA)
  • Association for Computing Machinery
  • Insurance Industry Charitable Foundation (IICF)

Certifications

  • Certified Medical Administrative Assistant (CMAA)
  • Microsoft Certified Systems Engineer (MCSE)
  • Health Information Technology Certification (HIT) in Insurance
  • Pathways to Customer Service Excellence Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Insurance Service Representative (CISR)
  • HIPAA Compliance Officer Certification
  • AHIP Certification – Health Insurance

Career resources

Guides, examples, and tips from our resource library

Write your resume professionally with Rocket Resume

Use our recruiter-approved suggestions for free
Browse by any job
Contact us

Need help?

We love hearing from you. We're available Monday - Friday, 8a - 8p CST and 12p - 4p on weekends. Send us a message and we'll get back to you as soon as possible.
Contact us