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Skills

  • Admissions dashboard development
  • Building referral-based networks
  • Cultural competency
  • Behavior modification
  • Listening actively
  • Security systems
  • Problem resolution
  • Suicide prevention
  • Cold Calling and Prospecting
  • Business operations

Work Experiences

  • Attended national admissions counselor conferences.
  • Boosted conversion rates from inquiry to application.
  • Achieved a 83% acceptance rate to competitive programs.
  • Achieved a 81% increase in applications.
  • Analyzed lead management processes.
  • Built and maintained an outreach network.
  • Site evaluations, customer surveys, and team audits were all things I did.
  • Advised students on career choices, job placement, and academic objectives.
  • Finished framework of project, which resulted in standard.
  • Attracted over 4 high-potential applicants.

Summaries

  • Strong technical skills and experience in quality assurance.
  • Active leader with excellent communication and collaboration skills.
  • Salesforce and SAP experts with exceptional interpersonal skills.
  • Communicative and team-oriented, with QuickBooks expertise.
  • Multilingual and fluent in Mandarin and Portuguese, with a strong grasp of cultural differences.
  • Knowledge of Microsoft Excel in depth, as well as cross-functional collaboration and vendor management abilities.
  • Expert in metric with a strong aptitude for implemented and improved.
  • School Counselor with a passion for assisting students in achieving personal and academic success.
  • School Counselor with 14 years of experience counseling students on academic, mental health, and social issues.
  • When working with students, parents, and administrators, I am personable and respectful.

Accomplishments

  • Achieved a 66% year-over-year increase in student enrollments by executing targeted marketing campaigns and personalized follow-up strategies.
  • Streamlined applicant communication efforts through CRM implementation, resulting in a 57% reduction in response time for prospective students over 2016.
  • Produced marketing collateral to support recruitment efforts, contributing to an overall increase in qualified applicants by 35%.
  • Developed institutional partnerships with multinational organizations, contributing to a 21% increase in employer-sponsored student enrollments.
  • Attended 17 educational recruitment events in 2016, generating leads that contributed to 78% of the total admissions for that period.
  • Worked directly with students to develop personalized enrollment plans, successfully increasing enrollments by 41% in one year.
  • Successfully negotiated partnerships with 2 new educational institutions, leading to 35% growth in applicant pool from those channels.
  • Created and developed relationships with over 9 high schools across Austin, resulting in a 70% increase in student applications.
  • Collaborated with institutions to design custom recruitment plans, resulting in the onboarding of 7 new international students.
  • Recognized with President's Club for driving a 49% increase in enrollment within 2023, surpassing institutional goals.

Affiliations

  • Advisory Committee Member, Regional Higher Education Symposium, 2024
  • Member, Digital Marketing for Higher Education Association, 2020
  • Participant, American Association of Community Colleges (AACC) Excellence in Admissions Program, 2019
  • Member, American Association of Collegiate Registrars and Admissions Officers (AACRAO), 2020 - Present
  • Certified in Advanced Enrollment Analytics, standard, 2022
  • Member, National Council for Marketing & Public Relations (NCMPR), focusing on digital recruitment strategies, 2017 - Present
  • Volunteer, College Board Registration and Scholarship Advisory Board, 2016 - 2017
  • Co-Chair, Admissions Advocacy Taskforce, Meridian, 2021
  • Certified User, Salesforce/TargetX CRM for Higher Education Admissions, 2022
  • Accredited Consultant, National College Access Network (NCAN) on Enrollment Diversity, 2021

Certifications

  • Certified Educational Consultant (CEC) by Northwind
  • ServSafe
  • Project Management Professional (PMP)
  • Education Data Specialist (EDS) Certification from category
  • CompTIA Network+
  • Google Certified Professional Cloud Architect
  • CompTIA Security+
  • Certified Public Speaker: Education Leadership Focus by method
  • Customer Relationship Management Professional by metric
  • Education Sales and Enrollment Certification by Ironclad Systems

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