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Skills

  • Evidence gathering and expert testimony
  • Evidence compilation for legal cases
  • Financial fraud risk assessment
  • Dispute resolution
  • Procedure review
  • Investigative reporting
  • Budgets
  • MS Office
  • Fraud pattern recognition
  • Account behavior monitoring

Work Experiences

  • Boosted case throughput efficiency.
  • Provided excellent customer service to everyone, including clients and company employees.
  • Aligned with metric.
  • Looked for industry trends on social media and through online sources.
  • Assumed ownership over the fraud detection pipeline.
  • Blocked over 15 potentially fraudulent transactions.
  • Addressed imminent threats.
  • Collaborated with legal teams to compile evidence for civil or criminal cases, contributing to the conviction and restitution of $3 in fraud cases.
  • Completed recovery within two years.
  • Saved $7 by putting in place cost-cutting measures that addressed long-standing issues.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Customer-focused fraud prevention strategist.
  • Fraud Detection Specialist with 10 years of successful team leadership and stakeholder engagement experience.
  • Analytical professional with deep expertise in payment fraud detection and the development of real-time alert systems, consistently minimizing fraud-related losses across 15 regions.
  • Adept in structuring reporting and procedural pipelines.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Developing exceptional project management, analytics, and fraud pattern detection skills.
  • Achieved a 33% increase in detection rate.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the category business.
  • Collaborated with legal and financial crimes teams.

Accomplishments

  • Developed comprehensive fraud reports and presentations for key leadership, leading to faster decision-making on fraud prevention initiatives by 69%.
  • Integrated an automated alert system that proactively identified fraud attempts in real time, leading to a 33% decrease in undetected fraudulent transactions.
  • Collaborated with internal audit and security departments to revise risk metrics, which decreased the number of internal fraud incidents by 18%.
  • Led a team of 4 fraud analysts, overseeing daily monitoring and risk assessments that decreased fraud case resolution time by 50% days.
  • Implemented a triage system for prioritizing fraud cases, improving case closure efficiency by 32% within three years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with law enforcement on significant fraud cases, providing actionable insights that led to the recovery of $3 in fraudulent transactions.
  • Developed new employee training programs focused on emerging fraud techniques, reducing fraud onboarding time by 76%.
  • Used advanced reporting and monitoring tools to reduce the average time taken to detect fraud cases by 21% over 18 months.
  • Optimized data queries for fraud analysis, reducing average data retrieval times by 9 seconds and increasing overall operational efficiency.

Affiliations

  • Information Systems Audit and Control Association (ISACA) – Participates in local chapter activities and workshops on fraud audits and IT risk assessments.
  • Fraud Research Center – Regularly publishes studies and articles on predictive modeling for fraud detection improvement.
  • Rotary International
  • International Council of Nurses
  • National Cyber-Forensics & Training Alliance (NCFTA) – Participates in cross-industry collaboration to track cyber-enabled fraud trends.
  • Financial Data Analytics Forum – Participates in discussions related to the use of machine learning and AI techniques in identifying fraud patterns.
  • International Association of Financial Crimes Investigators (IAFCI) – Engages in specialized training and collaboration with experts in financial crime prevention.
  • Financial Forensics Certification (FFC) – Studying for certification to enhance investigative skills for financial fraud and embezzlement cases.
  • Freemason
  • National Association of Social Workers

Certifications

  • Certified Public Accountant (CPA)
  • Tableau Desktop Specialist - Tableau
  • ServSafe
  • Cisco Certified Network Associate (CCNA)
  • Certified Fraud Risk Management Professional (CFRMP) - Institute of Internal Auditors (IIA)
  • Certified Online Investigation Specialist (COIS) - McAfee Institute
  • GIAC Certified Forensic Analyst (GCFA) - GIAC
  • FINRA Series 7: General Securities Representative Exam - FINRA
  • Certified Business Analysis Professional (CBAP)
  • Cisco Certified Internetwork Expert (CCIE)

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