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Skills

  • Collaborating with local health providers
  • Supervision
  • Continuous quality improvement processes
  • Menu development
  • Documentation accuracy improvement
  • Diet modification
  • Client Satisfaction Improvement
  • Client Retention Strategies
  • Motivational interviewing
  • Engagement through culturally tailored resources

Work Experiences

  • Attended by over 11 families.
  • Advised people on how to use effective dietary plans to manage chronic diseases.
  • Saved $9 by putting in place cost-cutting measures that addressed long-standing issues.
  • Answered 15 calls per 18 months to help customers with their questions and concerns.
  • Transported SAP to the past year customer locations.
  • Collaborated with local health clinics.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Counseled families on the nutritional impact of food allergies, contributing to better health outcomes for over 3 children with special dietary needs.
  • Adhered to other relevant regulations at Lakeside Partners.
  • Achieved measurable health improvements for 79% of participants.

Summaries

  • Consistently exceeded client retention targets.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Compassionate WIC Nutrition Counselor.
  • Achieved a 38% reduction in client wait times.
  • Achieved a 67% improvement in breastfeeding rates.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Compassionate WIC Nutrition Counselor with over 8 years of experience providing personalized nutrition and breastfeeding support, improving client outcomes by 56%.
  • Achieved 69% better health milestones.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Adept at working with underserved communities.

Accomplishments

  • Managed a caseload of 7+ clients and delivered personalized WIC nutritional interventions, ensuring program services met diverse client needs.
  • Resolved product issue through consumer testing.
  • Successfully upsold WIC breastfeeding services through direct counseling, increasing community breastfeeding rates by 79% in Portland area.
  • Successfully managed category for tracking and storing client dietary data, ensuring all files met internal and external reporting standards.
  • Introduced interactive educational sessions to engage prenatal clients, which led to a 34% reduction in gestational diabetes prevalence within the WIC community.
  • Led client needs evaluations and developed food packages that met cultural preferences, enhancing overall client satisfaction by 22%.
  • Assisted in the rollout of digital WIC applications, which streamlined the program's enrollment processes, decreasing onboarding time by 13 days.
  • Delivered culturally sensitive nutrition counseling to clients from 6 different ethnic groups, increasing overall client satisfaction by 24%.
  • Contributed to a 77% uptake in the community-wide adoption of breastfeeding continuation through peer-support group facilitation and educational workshops.
  • Facilitated bilingual nutrition education programs, increasing accessibility for Spanish-speaking participants and improving engagement by 77%.

Affiliations

  • Academy of Nutrition and Dietetics (AND)
  • Lions Club
  • Child and Adult Care Food Program (CACFP) Membership
  • Free member of the Local Food Policy Council 2019
  • Academy of Lactation Policy and Practice Membership
  • Rotary International
  • American Society of Safety Professionals
  • National Association of Social Workers
  • American Heart Association (AHA)
  • American Diabetes Association (ADA)

Certifications

  • International Board Certified Lactation Consultant (IBCLC)
  • Google Certified Professional Cloud Architect
  • CompTIA Security+
  • Certified Medical Interpreter (CMI) in German
  • CPR and First Aid Certification
  • CompTIA Network+
  • CompTIA A+ Technician
  • Certified Lactation Consultant (CLC)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Health Education Specialist (CHES)

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