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Skills

  • Behavioral intervention design
  • Errands
  • Process improvement
  • Team building
  • Staff collaboration
  • Behavior management techniques
  • Schedule management
  • Interior decorating
  • Client Satisfaction Improvement Strategies
  • Wound care maintenance

Work Experiences

  • Provided staff coaching, mentoring, and consultation to improve performance and professional development.
  • Achieved results within three years.
  • Identified specific needs and provided the highest level of care for the patient's well-being.
  • Was in charge of ensuring that the assigned station and service areas were clean, sanitary, and well-organized.
  • Achieved 15% reduction in disruptive behaviors.
  • Made sure that personal and professional documents were filed properly.
  • Aligned programs with client goals.
  • Kept track of the entire family's schedule and planned events.
  • Drove kids to and from school, activities, and doctor's appointments.
  • Recognized abnormalities and/or changes in patients' health status and reported them to the case manager.

Summaries

  • Team player with excellent clinical and interpersonal abilities.
  • Strengths in vendor management and quality assurance backed up by Community and Public Service training.
  • Direct care provider with experience assisting category people with their medical and emotional needs.
  • Friendly and personable, with a keen eye for detail.
  • 15 years of relevant experience as a detail-oriented Personal Assistant.
  • Bringing 6 years of experience in assisting chronically ill patients with daily living activities and household tasks.
  • In-home or in a care facility, a skilled care provider assists the elderly, convalescents, or persons with disabilities with daily living activities.
  • Personal Assistant who is efficient and detail-oriented and has a proven track record of initiative and accuracy.
  • Several years of experience assisting executives in high-stress, high-profile positions.
  • By effectively coordinating schedules, planning events, running errands, and handling childcare and household tasks, an experienced Personal Assistant has been successful in minimizing hassles and alleviating client concerns.

Accomplishments

  • Collaborated with team of 10 in the development of system.
  • Designed individualized behavioral intervention plans, reducing the frequency of major incidents by 25% over the past year.
  • Provided crisis intervention that de-escalated 9 critical situations, significantly improving resident safety protocols.
  • Developed and administered cognitive behavioral techniques, improving resident behavior and treatment outcomes by 41%.
  • Worked with residents to develop personal budgeting plans, reducing financial dependency within the group home by 55%.
  • Utilized CPA in motivational interviewing techniques, achieving 53% success in resident goal attainment.
  • Achieved 69% reduction in disruptive behavior by implementing tailored therapy modules focusing on individual strengths.
  • Implemented positive behavioral supports, reducing resident anxiety levels and increasing program participation by 21%.
  • Initiated QuickBooks which resulted in the development of 18 self-sufficiency skills among residents.
  • Enhanced resident experience by integrating technology within therapy sessions, leading to improved engagement and participation rates.

Affiliations

  • Society for Social Work Leadership in Health Care (SSWLHC)
  • National Council on Independent Living (NCIL)
  • Association for Supply Chain Management (APICS)
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • National Direct Service Workforce Resource Center (NDSWRC)
  • National Association for Direct Support Professionals (NADSP)
  • International Institute for Mental Health Leadership (IIMHL)
  • American Psychological Association (APA)
  • Association of Professional Behavior Analysts (APBA)
  • National Respite Network

Certifications

  • First Aid/CPR Certification by Summit Group
  • Certified Therapeutic Recreation Specialist (CTRS) – Ironclad Systems
  • Certified Business Analysis Professional (CBAP)
  • Certified Brain Injury Specialist (CBIS)
  • Certified Developmental Disabilities Professional (CDDP)
  • Certified Residential Specialist (NADD-CS)
  • Basic Life Support (BLS) Certification by Cedar Works
  • CompTIA Security+
  • Direct Support Professional 2 (DSP-2) Certification
  • Certified Dementia Practitioner (CDP)

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