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Skills

  • Business Development
  • Effective sponsorship relations
  • Communications
  • Project organization
  • Customer service
  • First Aid/CPR
  • Organization
  • Fundraising and revenue generation
  • Group coaching session management
  • Process improvement

Work Experiences

  • Used forecasting to figure out what changes needed to be made in the supply chain.
  • Planned marketing initiatives and tapped into my referral network to promote business development.
  • Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions.
  • Manufacturing service agreements and quality standards were negotiated by me.
  • Reduced workflow inconsistencies by recruiting and hiring capable employees.
  • Looked at current operations and market trends to see where improvements could be made and where opportunities could be capitalized on.
  • Enhanced and redefined organizational structure to maintain the company's competitive edge across territories.
  • Created budgets and prepared quotes for new products and services.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Collaborated with external stakeholders.

Summaries

  • Optimize long-term success by effectively balancing targets with resources.
  • Accomplished Director of Junior Tennis skilled in managing teams of 8 coaches, implementing performance-focused player development models, and improving retention by 68% annually.
  • Dedicated to providing high-quality services and products.
  • Successful and innovative Executive Manager with extensive experience and a track record of re-energizing and restructuring organizations, developing strategic initiatives, and seizing new business opportunities.
  • Professional with over 10 years of experience as a manager for a $18 the past year revenue-generating company.
  • Customer-focused professional with 17 years of experience in the Art and Design sector.
  • Within Art and Design, senior Director of Junior Tennis and outstanding performer in client relations and cross-functional collaboration.
  • Customer-focused team player with expertise in maximizing customer satisfaction while increasing profits and client acquisition.
  • Ability to use sound judgment and independent decision-making skills to positively impact company success.
  • Strengths in forming and maintaining relationships with a wide range of stakeholders in fast-paced, dynamic environments.

Accomplishments

  • Documented and resolved metric which led to framework.
  • Conducted talent identification and assessments, leading to 8 players receiving college scholarships.
  • Innovated a player performance tracking system using Power BI, which led to a 20% increase in training efficiency.
  • Created a specialized curriculum for high-performance juniors focusing on agility and coordination, improving tournament outcomes by 63%.
  • Developed tennis scholarship programs that provided 18 underprivileged youth with access to professional coaching and equipment.
  • Coached junior players and prepared for regional competitions, resulting in 46% more podium finishes in the season.
  • Implemented a structured player development plan resulting in 31% of participants qualifying for regional and national competitions.
  • Designed marketing materials and social media campaigns for upcoming junior tournaments, increasing registration by 15%.
  • Successfully organized and managed multi-day tennis camps, attracting over 12 participants and generating $12 in revenue.
  • Partnered with key stakeholders to promote junior tournaments, securing 18 sponsorship deals worth $6.

Affiliations

  • USTA Player Development Certification Program
  • Lions Club
  • National Association of Social Workers
  • International Youth Tennis Coach Consortium (IYTCC)
  • National Academy of Sports Medicine (NASM) Certified Specialist
  • International Association of Administrative Professionals
  • Certified Strength and Conditioning Specialist (CSCS) from NSCA
  • American Marketing Association
  • National Junior Tennis & Learning (NJTL) Program Leader
  • USTA Foundation Regional Program Director Group

Certifications

  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Social Media Professional (CSMP) for Sports Programs
  • High-Performance Coaching Certificate by USTA
  • USTA Sports Science Competency Certification
  • Apple Certified Associate (ACA)
  • Certified Public Accountant
  • Positive Coaching Alliance Double-Goal Coach Certification
  • USTA High School Tennis Coaching Certification
  • Cisco Certified Network Associate (CCNA)
  • CompTIA Security+

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