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Skills

  • Employee timesheet processing
  • Appointment setting
  • Recruitment lifecycle process
  • Database administration
  • Credit and collections
  • Filing and data archiving
  • Accounting familiarity
  • Reporting and documentation
  • Meeting arrangements
  • Bookkeeping

Work Experiences

  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Was in charge of daily reports and provided advice to executive leaders during decision-making.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Improved customer service ratings by 16% by training 17 new employees on proper phone handling techniques.
  • Conducted research in order to collect and record initiative information.
  • Was in charge of the metric recruitment program, which included developing marketing materials, implementing recruitment strategies, and cultivating external relationships.
  • Answered a multi-line phone system and transferred callers to the appropriate department or staff member by 4 ring.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.

Summaries

  • Expertise in diplomatic and professional communication, time management, and multitasking.
  • When it comes to supporting daily activities as well as spearheaded to improve the program, I'm a productive team player.
  • Recruitment Coordinator, Fixed Term is a dependable and enthusiastic Recruitment Coordinator, Fixed Term with 8 years of front desk management experience.
  • Experienced in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
  • With strong planning, problem-solving, and communication skills, I am extremely efficient and accurate.
  • Dedicated team member with excellent organizational skills and a keen eye for detail.
  • Experienced in balancing high-volume inquiries with administrative requirements for a 6-person team.
  • Manages multiple projects at the same time with a high level of accuracy.
  • Recruitment Coordinator who works as part of a team and is considered an expert in project management.
  • Proven track record of updating offices and increasing overall productivity.

Accomplishments

  • Resolved product issue through consumer testing.
  • Coordinated candidate interviews and schedules for 7 hiring managers across Boston, resulting in improved response times and zero scheduling conflicts.
  • Documented and resolved procedure which led to standard.
  • Developed and conducted recruitment marketing campaigns targeted at niche talent pools, leading to a 53% increase in qualified candidates.
  • Introduced candidate engagement programs resulting in a 32% increase in candidate acceptance rates and decreased offer rejections.
  • Developed tailored recruiting campaigns utilizing multiple channels, resulting in a substantial increase of 69% in qualified applications.
  • Prepared and delivered recruiting reports highlighting talent pipeline and market trends to senior management, contributing to a more effective hiring strategy for 2017.
  • Developed and presented market analysis reports on emerging recruitment trends, helping to refine sourcing strategies and increase candidate quality by 53%.
  • Managed full-cycle recruitment for metric, significantly reducing hiring bottlenecks and decreasing time-to-hire by 68%.
  • Sourced and identified top talent for hard-to-fill roles, successfully reducing agency dependency by 36% and cutting recruitment costs.

Affiliations

  • Certified Internet Recruiter (CIR)
  • Toastmasters
  • International Association of Administrative Professionals
  • National Association of Social Workers
  • International Public Management Association for Human Resources (IPMA-HR)
  • National Association of Personnel Services (NAPS)
  • American Staffing Association (ASA)
  • Workforce Planning Institute (WPI)
  • National Association of Colleges and Employers (NACE)
  • Association for Supply Chain Management (APICS)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Taleo Recruiter Certification by Oracle
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Advanced Certificate in Recruitment Practice by Recruitment & Employment Confederation (REC)
  • Society for Human Resource Management Senior Certified Professional (SHRM-SCP)
  • Certified Recruitment Marketing Professional (CRMP) by SmashFly
  • CompTIA Security+
  • Certified University Relations and Recruiting by Universum
  • Cisco Certified Network Associate (CCNA)
  • Salesforce

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